Volvo Cars Silver Spring

Volvo Silver Spring went above and beyond to help me get the Volvo car that I wanted. Because Justin and Mabel were so professional, patient, and knowledgeable, they made the entire purchase experience ple the Volvo car that I wanted. Because Justin and Mabel were so professional, patient, and knowledgeable, they made the entire purchase experience pleasant. Thank you! More

Recently purchased a CPO vehicle from this dealership and although the transaction went smoothly, I felt that the agent that I dealt with was not the most attentive. For example, he didn’t ensure that all th although the transaction went smoothly, I felt that the agent that I dealt with was not the most attentive. For example, he didn’t ensure that all things were running properly/updated on the vehicle (internet/modem connection) and within days of having the vehicle, both key fobs gave a low battery warning. He also rushed through our scheduled follow-up tutorial of the popular features on the vehicle to attend to a new set of clients, which I would understand if I had popped up unexpectedly…BUT I contacted him days prior to give him advance notice that I would be coming. Additionally, he cut the test drive shorter than ANY test drive I had previously experienced but thankfully I had previously test driven the exact model I was in the market to purchase. Thankfully, another senior sales agent, Eddie, was extremely helpful and graciously stepped in to help smooth things out on the day I returned for a follow-up tutorial of the features of the vehicle. Overall, I would rate this dealership a 4/4.5 while giving the agent I worked with a solid 3. More

Jose Espejo is terrific. I’m sure that he has many clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred serv clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred service advisor for a good reason More

I have always felt very comfortable with the people and the service I get here. the service I get here. More

Tanner is always cheerful and courteous every time I have had service done at the Silver Spring Volvo location. I appreciate his honesty and advice when I have questions. Appointments are always easy to set had service done at the Silver Spring Volvo location. I appreciate his honesty and advice when I have questions. Appointments are always easy to set up with him and is always done in very timely fashion. The waiting area is clean and there are plenty of seats spaced out for social distancing. More

I want to recognize Mabel Matos for her excellent customer service, professionalism, and thorough knowledge of the Volvo vehicles. Mabel took the time to explain all of the safety and convenience fea customer service, professionalism, and thorough knowledge of the Volvo vehicles. Mabel took the time to explain all of the safety and convenience features on the vehicles and answered all of my questions. I highly recommend her and look forward to my new Volvo. More

Thanks, Jacob and Team! Very happy with my experience purchasing my new XC40 Recharge. Great responsiveness and communication, lots of helpful info on the car's technology, and the car was delivered on t purchasing my new XC40 Recharge. Great responsiveness and communication, lots of helpful info on the car's technology, and the car was delivered on the exact estimated date. Much appreciated! More

Stopped by the dealer due to an issue with my Volvo Car app not connecting to a new phone. Mabel Matos greeted me as I walked in and offered to help. She spent 20 minutes on the phone with two different Vo app not connecting to a new phone. Mabel Matos greeted me as I walked in and offered to help. She spent 20 minutes on the phone with two different Volvo reps to solve the issue and then went out to my car to ensure it worked. Fantastic help and follow through! More

Peter was very helpful answering all my questions pre and post purchase of our XC90. He and the dealership were very accommodating to me and my family for a late evening purchase. Thank you Peter for staying post purchase of our XC90. He and the dealership were very accommodating to me and my family for a late evening purchase. Thank you Peter for staying well past your work day to get us in our new vehicle. I would definitely purchase from a new Volvo from Peter and Volvo of Silver Spring again. More

MY EXPERIENCE WAS GREAT 👍THUMBS UP 👍TANNER IS A GREAT SERVICE WRITER I'M ALWAYS GOING TO RECOMMEND PEOPLE TO SILVER SPRINGS VOLVO 😀👍 SERVICE WRITER I'M ALWAYS GOING TO RECOMMEND PEOPLE TO SILVER SPRINGS VOLVO 😀👍 More