Volvo Cars Silver Spring

I've bought maybe 5 cars from different dealerships, and I can honestly say that working with Peter Larson was the most efficient experience that I've had by far. Thank you Volvo in Silver Spring for showin I can honestly say that working with Peter Larson was the most efficient experience that I've had by far. Thank you Volvo in Silver Spring for showing that you genuinely care about working with your clients. More

We had a great experience working with Peter Larson. The sales process was efficient and easy. I would highly recommend him to my friends who are interested in Volvos. sales process was efficient and easy. I would highly recommend him to my friends who are interested in Volvos. More

Customer service was worth the drive from the very beginning of my interest. Jacob Burns did not pressure me. He stayed in contact even though I was on the fence with buying another Volvo because of p beginning of my interest. Jacob Burns did not pressure me. He stayed in contact even though I was on the fence with buying another Volvo because of poor service from Don Beyer staff in Sterling, VA. They tarnished the name of Volvo with their haughty old school BS- take it or leave it mentality. Jacob's ability to keep me interested in another Volvo is the only reason I am returning. His manager made my day from the beginning with the assurance they will make me happy and my drive would be worth it and they did. Even financial person was clear and closed with excellent advice. Driving from Virginia to Maryland was worth the drive. Silver Spring Volvo should be the model on how to retain Volvo customers. No pressure, no hard selling, just like excellent customer service use to be. Volvo corporate should use this store as a model. I don't brag about Luke warm service, they truly exercised quality. Best of luck you gals and guys, more importantly- God bless and Happy New year! More

Iris really helped me understand the new models. She was patient and professional throughout our discussion. I will certainly keep her in mind regarding a future car purchase. patient and professional throughout our discussion. I will certainly keep her in mind regarding a future car purchase. More

Jebbie was very helpful and responsive from start to finish. He answered all my questions and was knowledgable about the car and its features. I highly recommend him! finish. He answered all my questions and was knowledgable about the car and its features. I highly recommend him! More

This is my third Volvo from this dealership and it’s always a great experience and a smooth process. Iris Harley is very professional and knows her products. She knows what I need and always points me i always a great experience and a smooth process. Iris Harley is very professional and knows her products. She knows what I need and always points me in the right direction. And she makes the process as easy as possible. I highly recommend the dealership and Ms. Harley! More

Great! Jebbie made this the best of our car buying experience. Right from the beginning he understood our needs and helped us get the right car. This being the first Electric Vehicle we were buying, h experience. Right from the beginning he understood our needs and helped us get the right car. This being the first Electric Vehicle we were buying, he explained the Pros and Cons of switching to a Electric Vehicle. He was very patient and made us understand all the features of the car. He also took us to a EV charging station and helped us understand how to charge our Vehicle. We would recommend him any time without hesitation! More

Service is very good. Prompt response from the manager. Timely updates on the progress of the order Timely updates on the progress of the order More

Excellent service by service rep Tanner! Knowledgeable & professional! Provides clear communication about to expect for repair & maintenance. Great job! professional! Provides clear communication about to expect for repair & maintenance. Great job! More

I had an excellent experience purchasing a 2022 Volvo. Jebbie Panacheril, who processed the sale and oriented me to the vehicle, was most knowledgeable, experienced, patient and helpful. While this was Jebbie Panacheril, who processed the sale and oriented me to the vehicle, was most knowledgeable, experienced, patient and helpful. While this was my 3rd Volvo, my new vehicle is quite different with a lot to learn; Jebbie's training was thorough and expert, and gave me much confidence. Likewise, interactions with other staff were outstanding as well (Mabel Matos and Eddie Reyes). The service department is also great -- as I've worked for many years with Jose Espejo, who has always provided outstanding service. More