Volvo Cars Silver Spring

This review is overdue - I have had such a great experience with the Volvo service department and sales here. Shout out to Jose in service and Kirk in sales. My driving experience with my XC40 has b experience with the Volvo service department and sales here. Shout out to Jose in service and Kirk in sales. My driving experience with my XC40 has been phenomenal and the level of customer service with the folks here at Silver Spring has made my Volvo experience even greater! Kirk helped me navigate around my lease to finance my car and was warm, welcoming, and knowledgeable given my unique circumstances as I approached the end of my lease. Thank you Volvo Silver Spring! You have a loyal customer for the long haul! More

Kirk, Justin, Abraham were amazing. Found a pristine used Tesla, no pressure sale. Great experience! Found a pristine used Tesla, no pressure sale. Great experience! More

Dealership was responsive and friendly. Prices were competitive and we didn't feel any hard sales pressure. Our salesman Jebbie was particularly helpful showing the features of the car as Prices were competitive and we didn't feel any hard sales pressure. Our salesman Jebbie was particularly helpful showing the features of the car as we test drove and after purchase. More

Hello, I had an excellent experience with leasing my second Volvo. Ms. Harley was not only enthusiastic, but also efficient and patient with my questions. I also want to thank several other staff memb second Volvo. Ms. Harley was not only enthusiastic, but also efficient and patient with my questions. I also want to thank several other staff members. My service advisor, Jose Espejo. He was the first person I was greeted by at the dealership as I brought in a 2020 Volvo XC40 for service. He invited me to speak with Noah Greaney, General Manager, about trading in my XC40. I was also introduced to Eddie Reyes, Sales Manager, and Wyman Chow, Finance Director. After my test drive with the 2022 XC60 with Iris Harley, Noah Greaney worked out the details of my ;ease exchange. Everything went smoothly. My expectations were exceeded with the new car and lease arrangements. By late afternoon I was driving away with my new car. I was very pleased with the experience of Iris Harley, Wyman Chow, Eddie Reyes, Noah Greaney and Jose Espejo. (This will be my seventh leased vehicle since 2003.) It was a great feeling to be appreciated and so well assisted. I highly recommend this dealership whether you are looking for a new or pre-owned vehicle. Their service department employees go the extra mile as well. More

Jebbie (Verghese Panacheril) was very helpful, not at all pushy, and worked hard to ensure I got the deal I wanted. He was understanding when I decided to structure the deal differently, walked me through th pushy, and worked hard to ensure I got the deal I wanted. He was understanding when I decided to structure the deal differently, walked me through the (many) features of the car, and rolled some extra accesseries into the deal for me. He followed up with Youtube videos by email later, and even helped me figure out a tech solution over the phone. All-in it was a great experience. More

Great experience at the dealership overall, courteous staff and prompt service at this location. Would definitely recommend. staff and prompt service at this location. Would definitely recommend. More

Mabel was great - friendly, knowledgeable, and responsive. Her team helped me take a test drive when she wasn’t available. They were all very professional and helpful. It was a positive experienc responsive. Her team helped me take a test drive when she wasn’t available. They were all very professional and helpful. It was a positive experience working with Mabel and her team. More

I was greeted promptly at the door when I entered. My requested salesman meet me very soon after notification. Kirk D. asked what I was looking for and took me outside to review all the features of th My requested salesman meet me very soon after notification. Kirk D. asked what I was looking for and took me outside to review all the features of the 2022 Volvo XC60 R-Design Recharge Extended Range since the Inscription Expression wasn’t in stock. He really went over everything and answered all of my questions before getting on the road for a drive. I opted not to drive since I already drove the Inscription Expression at another dealership. The only thing was to work on a deal, unfortunately, that’s not in his purview. I ended up at another dealership getting a better deal and the 19” not 20” rims that I was looking for. Honestly, if Silver Spring had the rim size, I would have gone back because the service at the new dealership was seriously lacking. Anyway, I had a great experience and do recommend Kirk. More

I bought my first new car ever from Jacob and he made the process extremely pleasant. I really appreciated how clear and up front he was with all of the details and parts of the process I wasn't familiar wit process extremely pleasant. I really appreciated how clear and up front he was with all of the details and parts of the process I wasn't familiar with. More

Verghese (Jebbie) from Volvo of Silver Spring was fantastic to work with and made our car-purchasing experience a really positive one. We bought a 2016 Rav4 Hybrid and got a very fair price in a toug fantastic to work with and made our car-purchasing experience a really positive one. We bought a 2016 Rav4 Hybrid and got a very fair price in a tough market for buyers. The car is in excellent condition—the best of any used vehicle of this age that we looked at. Jebbie was upfront and direct about any defects the car did have, and never tried to upsell us or push us to purchase anything we didn't want. In the end, we drove away with a vehicle we were highly satisfied with and couldn't recommend Jebbie more highly if/when you're in the market for a new or used vehicle. More