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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
880 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 880 reviews

September 27, 2026

They were good at getting us in. Also reminded us that we had 3 free oil changes we didn't know about. So that was cool. More

by davemac101.dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Volkswagen of Duluth responded

Thank you for the 4-star review! We're glad we could get you in quickly and make the visit a smooth one. And discovering those complimentary oil changes was definitely a nice bonus. We appreciate you trusting the VW of Duluth Service team with your vehicle and taking the time to share your experience. We look forward to helping you make the most of the rest of those free oil changes and keeping your Volkswagen running at its best! Thank you again for your business, and we'll see you at your next visit.

September 25, 2026

Very friendly. So quick and efficient. I had many options while my vehicle was being serviced. I decided to stay and wait in the nice waiting area More

by traciev72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenan McGovern
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're delighted to hear that you had a friendly, quick, and efficient service experience with us. We know your time is valuable, so it's great to hear that you had plenty of options while your vehicle was being serviced and were able to relax in our waiting area while we took care of everything. Thank you for trusting Volkswagen of Duluth with your vehicle. We truly appreciate your kind words and look forward to providing the same great experience at your next visit! — The Volkswagen of Duluth Service Team

September 25, 2026

Extremely helpful staff and incredibly knowledgeable. Wonderful customer service and great mechanics. They did a thorough walk through of my vehcile for me and even shared a video overview of my vehicle More

by crazycookie199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We're thrilled to hear that our team provided such a positive experience. Taking the time to thoroughly review your vehicle, explain our findings, and provide a video inspection are all part of our commitment to keeping our customers informed and confident about their vehicle's care. It's great to know that our staff's knowledge, customer service, and attention to detail made a difference during your visit. Thank you for trusting Volkswagen of Duluth with your vehicle. We truly appreciate your kind words and look forward to serving you again in the future! — The Volkswagen of Duluth Service Team

September 25, 2026

The people were very professional and so friendly, I did not feel pressured to buy at all. I love my new car and looking forward to using the AWD in the winter. Thanks again Guys!! More

by Ppeterson1038
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Humphreys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We're thrilled to hear that you had such a positive, pressure-free experience with our team. Being professional, friendly, and helping our customers find the right vehicle without any pressure is exactly what we strive for every day. Most importantly, we're excited to hear that you're loving your new car! With winter around the corner, we're confident you'll appreciate that AWD when the Northland weather decides to do its thing. Thank you for choosing Volkswagen of Duluth and for taking the time to share your experience. We truly appreciate your business and look forward to being here for you throughout your ownership journey! — The Volkswagen of Duluth Sales Team

September 24, 2026

i have never had a negative experience with the service dept here in duluth. the staff are always great and the service is always quick and thorough. More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're honored to hear that you've consistently had positive experiences with our Service Department. Providing friendly, efficient, and thorough service is what we strive for every day, and it's wonderful to know our team continues to deliver for you. Your kind words about our staff and the quality of service mean a great deal to us. Thank you for trusting Volkswagen of Duluth with your vehicle's care. We truly appreciate your loyalty and look forward to helping you for many miles to come! — The Volkswagen of Duluth Service Team

September 23, 2026

I don't like thier sales tactics. They are uninformative like a sleezy used car salesman. More

by JMKRABBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. At Volkswagen of Duluth, we strive to provide every customer with a transparent, informative, and respectful buying experience, so it's disappointing to learn that we fell short in your case. We understand how important clear communication is throughout the vehicle purchasing process and appreciate you bringing your concerns to our attention. Your feedback is valuable, and we'd welcome the opportunity to learn more about your experience and address your concerns directly. Please contact Tyler Morphew directly at 218-623-6951 so we can understand where we fall short. Thank you again for sharing your perspective. — The Volkswagen of Duluth Sales Team

September 17, 2026

Predatory repair shop. They will not give you an estimate with anything on it but a gross total. They will not break down parts, labor or shop fees. They wouldn’t even tell More

by kall929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our Service Department left you feeling frustrated and disappointed. At Volkswagen of Duluth, we strive to be transparent and provide clear communication throughout the repair process, so we're concerned to hear about your experience regarding estimate details, labor information, and the return of parts. We understand how important these matters are when making decisions about vehicle repairs, and we regret that we did not meet your expectations. We would appreciate the opportunity to discuss your concerns further and learn more about your experience. Please contact our Service Manager, Rob Hakala, directly at 218-623-6952 so we can review the situation and address any outstanding concerns. Thank you again for your feedback. We take comments like yours seriously as we continuously work to improve the experience we provide to our customers. — The Volkswagen of Duluth Service Team

September 16, 2026

I have nothing but positive feedback for everyone at Volkswagen, especially Marcus. They were incredibly helpful in getting me a reliable car. Thank you all! More

by Nav20163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our team, especially Marcus. Helping our customers find a reliable vehicle and making the process as smooth and enjoyable as possible is what we're all about. We'll be sure to share your kind words with Marcus and the rest of the team. Thank you for choosing Volkswagen of Duluth and for taking the time to share your experience. We truly appreciate your trust and hope you're enjoying your vehicle for many miles to come! — The Volkswagen of Duluth Sales Team

September 12, 2026

Appointment was easily available, and everything was completed everything on time as promised. Customer lounge not as nice as other dealers and music too loud. More

by ChanPfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're delighted to hear that your appointment was easy to schedule and that everything was completed on time as promised. Our team works hard to provide a smooth, efficient service experience, and it's great to know we delivered on that commitment. We also appreciate your feedback regarding the customer lounge. Comments like yours help us identify opportunities to improve, and we're grateful that you took the time to share your thoughts. Thank you for choosing Volkswagen of Duluth for your service needs. We truly appreciate your business and look forward to seeing you again at your next visit! — The Volkswagen of Duluth Service Team

September 11, 2026

Dan makes everything easy. I was able to get a time scheduled for service that worked well for me. Dan kept in contact with me while the service was being done. More

by lnordehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review We're thrilled to hear that Dan made your service experience so easy and convenient. Keeping our customers informed throughout the service process is something we take great pride in, and we're glad Dan's communication and attention to detail helped make your visit a positive one. Thank you for trusting Volkswagen of Duluth with your vehicle. We'll be sure to pass along your kind words to Dan and the rest of our Service team. We truly appreciate your support and look forward to seeing you again for your future service needs! — The Volkswagen of Duluth Service Team

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