Daniel Huffman

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear scheduling and getting your repair taken care of was a smooth, easy experience. Daniel will love the shoutout; he works hard to make sure everything runs seamlessly! We truly appreciate you choosing Volkswagen of Duluth and look forward to helping you again down the road!

Volkswagen of Duluth responded

Thank you for the great 5-star review! We’re happy to hear you’ve consistently received excellent work at fair prices, and without the long waits. Providing quality service that’s efficient and hassle‑free is exactly what we aim for. We truly appreciate your continued trust in Volkswagen of Duluth and look forward to taking care of you again!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear everything, from scheduling to service, was easy and seamless for you. Friendly, accommodating care and clear answers are exactly what our team strives to deliver every time. We truly appreciate you choosing Volkswagen of Duluth and look forward to taking care of you again!

Volkswagen of Duluth responded

Thank you for your continued loyalty over the years, we don’t take that lightly, which is why this feedback hits hard. We’re genuinely sorry to hear about the repeated frustrations you’ve had with our service department. Vague diagnoses and unresolved concerns are not the standard we hold ourselves to, and we clearly missed the mark here. That’s on us. We’d really appreciate the opportunity to take a closer look at your experience and make this right. If you’re open to it, please reach out to Rob our service manager directly at 218-722-6989 so we can review your recent visits, provide clear answers, and ensure any outstanding concerns are properly addressed. Thank you again for sticking with us and for calling this out, this is exactly the kind of feedback that helps us get better.

Volkswagen of Duluth responded

Thank you for the incredible 5-star review! We’re so sorry your trip took an unexpected turn, but we’re truly honored you trusted us to help in a tough situation. It’s great to hear Dan, TJ, and the team were able to step in quickly, keep you informed, and make things as comfortable as possible while you were away from home. Going above and beyond, especially when you “didn’t have to choose us", is exactly the kind of care we strive to deliver. We’ll be sure to pass along your kind words to everyone involved. We truly appreciate you sharing your experience, and we hope the rest of your travels have been much smoother!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear scheduling your service online has been easy and that Dan has helped keep everything running smoothly, that’s what we love to hear! The video inspections and text updates are all about keeping you informed and confident every step of the way. We truly appreciate you choosing Volkswagen of Duluth and look forward to seeing you again next time!

Volkswagen of Duluth responded

Thank you for the outstanding 5-star review! We truly appreciate your kind words about our Service Department. Courtesy and customer satisfaction are top priorities for our team, and it means a great deal to know that commitment shows. We’re grateful for your loyalty and look forward to continuing to earn your business for both sales and service at Volkswagen of Duluth.

Volkswagen of Duluth responded

Thank you for the excellent 5-star review! We truly appreciate your kind words and loyalty. Treating our guests with respect and delivering a great service experience every visit is exactly what we strive for. We’re grateful you continue to choose the Volkswagen of Duluth Service Department and look forward to welcoming you back again!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re glad Dan was able to beat your timeline and get you back on the road in just 45 minute, efficiency for the win. It’s great to hear the team was friendly and could provide clear, helpful feedback on your brake questions. We truly appreciate your trust in Volkswagen of Duluth and look forward to taking care of you again next time!

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re glad to hear our team was informative, courteous, and quick to answer all your questions. Making sure you feel taken care of and appreciated is exactly what we strive for every visit. We truly appreciate you choosing Volkswagen of Duluth and look forward to helping you again!