Volkswagen of Downtown Chicago

He did a very good job and very fast and patient and also he very respectful he very respectful More

On June 4th (Looking for a Lincoln MKZ) Upon looking for this particular car for weeks, I found the car I wanted and Volkswagen of Downtown Chicago was my place, after setting up an easy appoint looking for this particular car for weeks, I found the car I wanted and Volkswagen of Downtown Chicago was my place, after setting up an easy appointment with their internet specialist, I came in and talked to a wonderful sales associate and Initially we couldn’t come to an agreement with the monthly cost that I was able to manage but once he talked with the Sales Supervisor we were then able to come to a monthly cost that was reasonable, even though the process took until after hours we all made it happen and I drove back home very satisfied. A week later my check engine light came on and after a quick call with the Sales Supervisor he had me come in and talk with their Service Supervisor and come to find out I had a misfire with 1 or 2 spark plugs and they opted to give me a full tuneup without me having to use my extended warranty I previously purchased with my car, so overall Volkswagen of Downtown Chicago is the best place to purchase a car and or truck if you want a great service team, great sales team, and a great person to talk over the in’s and outs of finance charges and warranties. I want to personally thank Mark in finance, Julian in sales, and Bill in service you guys really made this experience great for me this time around More

Berto was very helpful and kept me up to date on the progress of my vehicle! progress of my vehicle! More

Great service as we considered options for buying a new car. Very patient in explaining different options, financing etc. we are happy with both the professionalism and the new car! car. Very patient in explaining different options, financing etc. we are happy with both the professionalism and the new car! More

Fernando and Neil were so helpful and kind. They are awesome. I will definitely recommend this place. They are awesome. I will definitely recommend this place. More

The car was ready when needed and work cost a little less than expected so yay than expected so yay More

I loved working with Joanna. She knew every answer to every question I had! She was friendly and I enjoyed our conversations. If you’re getting a VW, make sure you see Joanna and She knew every answer to every question I had! She was friendly and I enjoyed our conversations. If you’re getting a VW, make sure you see Joanna and Neal! More

Awesome salesman! Thank you! Much appreciate your help today and answering all my questions. Thanks Thank you! Much appreciate your help today and answering all my questions. Thanks More

Awesome service! !! Mike, Mark and Fernando are the best. I got the car I wanted at a great price. They really took care of me. Thanks guys !! Mike, Mark and Fernando are the best. I got the car I wanted at a great price. They really took care of me. Thanks guys More

The VW team did a great job being very transparent throughout my entire car buying process. I would highly recommend working with them especially Angie Berg. throughout my entire car buying process. I would highly recommend working with them especially Angie Berg. More