Volkswagen of Downtown Chicago

Mr. Mohammed give us great deal to get our new car. The process went fast and smooth. Highly recommended!go look for him☺️ process went fast and smooth. Highly recommended!go look for him☺️ More

I would rate it a negative 0 if I could. this is the worse dealership I have ever been too,they’re rude they sold me a bad car and try to deny it. I took in my car cause it was breaking down this is the worse dealership I have ever been too,they’re rude they sold me a bad car and try to deny it. I took in my car cause it was breaking down after a month in a half that I bought it and they tried to make me pay for the service and treated me like garbage managers are horrible never answered my phone calls or wouldn’t call me back!! More

Timely and communicative. Answered all questions and was patient with me. Would feel comfortable coming back anytime Answered all questions and was patient with me. Would feel comfortable coming back anytime More

I recently worked with Angel at the dealership and couldn’t be happier. He appraised my car thoroughly, explained every detail clearly, and presented a very strong trade-in offer that made upgrading e couldn’t be happier. He appraised my car thoroughly, explained every detail clearly, and presented a very strong trade-in offer that made upgrading effortless. Fast, fair, and friendly—you’ll be in great hands with Angel. More

Yes, i am very impress with Volkswagen of Downtown Chicago! I've tried lots of dealers but finally this one is what i needed, Angel a great sales man, who is very supportive guy, he also impress me wi Chicago! I've tried lots of dealers but finally this one is what i needed, Angel a great sales man, who is very supportive guy, he also impress me with his good working habit. And the best of all is, those cars are amazing and very affordable, I never forgot this service, Thanks. More

Angel is helpful and knowledgeable. He listened to my needs as a car buyer. He is top notch! He listened to my needs as a car buyer. He is top notch! More

imply Superb! I had a total loss vehicle (2021 fully loaded Honda Accord Coupe) due to flooding. Angel turned a nightmare into a dream! The Best I had a total loss vehicle (2021 fully loaded Honda Accord Coupe) due to flooding. Angel turned a nightmare into a dream! The Best More

I actually wish there was neutral vs just yes no for recommendation. I just do not trust the service department. Not only had I just had the exact service done on my car. My garage even reinspected it t recommendation. I just do not trust the service department. Not only had I just had the exact service done on my car. My garage even reinspected it the work and said all was good and suggested I bring it to the dealership. I asked them to give me the part so I could bring it to my garage and they would refund me for the part. That did not happen. Luckily the manager ended up taking the cost of the part off of the total cost. I just have doubts that that was even the issue with the car and feel maybe just the computer needed to be reset. Unfortunate that I feel that way. My garage was in contact with the parts folks where they got the part so I know it was under warranty. Luis refused to remove part cost and was supposed to hang onto part. More

This dealership was clean and easy to use. I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy I could drive up same day for an appointment, and drop off my car while going back to work. They communicated frequent updates and made it very easy over text to see the services needed and allow me flexibility to choose next steps. Highly recommend. More

Good quality service and excellent treatment by staff. I will come back soon for sure I will come back soon for sure More