Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
2,889 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
Contact Dealership
View Awards

1111 N Clark St

Chicago, IL

60610

Directions

By Type

Showing 2,889 reviews

March 16, 2025

Great experience - would recommend and return next time I need a car thank you for a great experience More

by thmerrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 15, 2025

Ahad was very helpful with the process. Very speedy with his work. Absolutely recommended for car shopping More

by Donyaedonnell3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahad Aamer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 15, 2025

Very clean establishment and the front desk receptionist was amazing! I was overwhelmed with my toddler and Melissa was beyond helpful and understanding! I appreciate her taking the time to explain most of More

by Hkalynn07
Recommend Dealer
Yes
Employees Worked With
Melissa Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words for Melissa and the team, and for taking the time to leave us this wonderful feedback!

March 15, 2025

Mohammed assisted with getting me in my vehicle he is our family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a More

by Myraahernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us, Myra. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 15, 2025

Very welcoming once you arrive very informative and will work with you getting you best vehicle More

by Kymyatta Ivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

March 15, 2025

Great service worked with Mohammed and Rocco got great deal with Toyota rav 4 happy with service More

by yfonseca1937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope you enjoy your new RAV4!

March 14, 2025

Avery is very pleasant to work with and is knowledgeable in all the models, thanks for your help! More

by MEG
Recommend Dealer
Yes
Employees Worked With
Avery Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Avery was able to help, and we hope to see you again!

March 14, 2025

Avery was great. Very knowledgeable and helpful while I was looking at jettas. Thanks so much! More

by JettaFan!
Recommend Dealer
Yes
Employees Worked With
Avery Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for the feedback! We're glad to hear that Avery was able to assist you in finding the perfect Jetta. We appreciate your kind words and look forward to helping you again in the future!

March 14, 2025

Wonderful, Kind. Made everything easy in and out. Was soo helpful explained everything to me… And got me in the car I wanted!!!! Go to her! More

by Mark Lemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Gathercole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us, Mark! We're happy to hear it went well and truly appreciate your feedback.

March 14, 2025

Great service! Everyone was really nice. I purchased a 2024 atlas cross sport. They had me in and out in about two hours or less. I love it and would recommend thei More

by monicagreen649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herberto Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your review! We're thrilled to hear you had a great experience purchasing your 2024 Atlas Cross Sport. We're happy we could make the process quick and easy for you. Enjoy your new vehicle, and we appreciate your recommendation!

1
...
8
9
10
...
289