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Volkswagen of Downtown Chicago
Chicago, IL
3,092 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,092 reviews
April 19, 2025
This dealership is great and I will recommend others to come by a car. Very convenient and was out quick. come by a car. Very convenient and was out quick. More
by Sayirgarner76
April 19, 2025
Friendly, professional, clean Kelia House was, and has been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. More
by tiwi29
Verified CustomerApril 19, 2025
Jonathan was very helpful in coordinating my purchase, I was coming from out of state. The dealership was helpful with financing and the overall process when I came to pickup the car. was coming from out of state. The dealership was helpful with financing and the overall process when I came to pickup the car. More
by Haley B
April 19, 2025
Great people working there, excellent customer service highly recommended, efficiency proffesionalism and friendliness service team. highly recommended, efficiency proffesionalism and friendliness service team. More
by Angel
April 18, 2025
My service is always good but for some reason they never wash my car I don't know why wash my car I don't know why More
by MONIQUEPRICE2013
Employees Worked With
April 18, 2025
Alonzo is the best in the business. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. More
by PFG
Employees Worked With
April 17, 2025
Celia went above and beyond what was expected, appreciate the get it done attitude! Purchasing a brand new car is a serious endeavor and I felt taken care of throughout the entire process. the get it done attitude! Purchasing a brand new car is a serious endeavor and I felt taken care of throughout the entire process. More
by J.W
April 17, 2025
Alonzo was friendly, professional and thorough in guiding me through the repair process. I found him very trustworthy and was quite happy as I drove off! me through the repair process. I found him very trustworthy and was quite happy as I drove off! More
by EJOYCE9871
Employees Worked With
April 17, 2025
I absolutely loved Melissa, she made buying a car pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the private waiting rooms that Melissa showed me was avaliable to me. Definitely a 10 out of 10 for me More
by coco_keys
April 17, 2025
Friendly and Good service… tailored to my needs. I Took advantage of the waiting area. I Took advantage of the waiting area. More
by hector.gonzalezvite
Employees Worked With
