
Volkswagen of Downtown Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,098 reviews
Didn’t feel like the customer service was good. Waited 20 minutes for my car to pick up in the waiting area and come to look and my car is parked in front.. no one came to tell me.. probably won’t Waited 20 minutes for my car to pick up in the waiting area and come to look and my car is parked in front.. no one came to tell me.. probably won’t be back there was no urgency or offering of coffee at my 7am appointment More
Good quick service. 1st time at this VW dealership for service and did not disappoint. 1st time at this VW dealership for service and did not disappoint. More
Dealership is very pleasant. Some car dealers have a high pressure sales approach Mohammed was knowledgeable, comforting , and has a great sense of humor. We enjoyed the experie Some car dealers have a high pressure sales approach Mohammed was knowledgeable, comforting , and has a great sense of humor. We enjoyed the experience. Thank you More
Needed parts for the Jetta. Called in and spoke with Cameron. Great experience and very knowledgeable. Was upfront with the cost and time for parts to arrive. Super friendly as Called in and spoke with Cameron. Great experience and very knowledgeable. Was upfront with the cost and time for parts to arrive. Super friendly as well. Highly recommend him to everyone More
Got me in an out fast… was helpful explained everything to me… Was very nice and accommodating! to me… Was very nice and accommodating! More
Jimmy Caprile is One of the nicest and most professionals I’ve ever worked with. It’s hard to trust anyone in this business. I definitely trust Jimmy. I’ve ever worked with. It’s hard to trust anyone in this business. I definitely trust Jimmy. More
A dealership concerned with the satisfaction of each person they serve. Ethical and honest. You don't find that much now. person they serve. Ethical and honest. You don't find that much now. More
Thank you Jonathan! ! I had the best cat buying experience at VW Downtown Chicago! The moment I walked in I was greeted promptly! Jonathan found the exact Tiguan I wanted ! I had the best cat buying experience at VW Downtown Chicago! The moment I walked in I was greeted promptly! Jonathan found the exact Tiguan I wanted!! I will highly recommend VW Downtown Chicago to all my friends and family More
He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More
Great experience! Jonathan was professional, helpful, and made everything easy. Highly recommend this dealership. Thank you, Jonathan! Jonathan was professional, helpful, and made everything easy. Highly recommend this dealership. Thank you, Jonathan! More