Volkswagen of Downtown Chicago

Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. seamless. I will definitely go back to the dealer for my next purchase. More

I’m a first-time car buyer & while I was planning to look around and for a test drive a car, Mohammed gave the best experience, helped me with everything regarding my need for a vehicle. He was so understand around and for a test drive a car, Mohammed gave the best experience, helped me with everything regarding my need for a vehicle. He was so understanding, curious, and straightforward. Davis in finance was also a big help with my purchase and he cared about getting me a great rate and he wasted none of my time made it easy. I definitely plan on working with him in the future which I’m stopping in Monday and pickup my vehicle More

Very good service overall a good experience in and out got the deal that was wanted. Dint give a hard time. got the deal that was wanted. Dint give a hard time. More

I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

Great Fast . Good People to Do Business with . Honest . In and Out With our the Hagle . Good People to Do Business with . Honest . In and Out With our the Hagle . More

Mohammed was very patient and helpful salesperson. I would recommend seeing him when you come I to the Volkswagen dealership I would recommend seeing him when you come I to the Volkswagen dealership More

Avery is amazing. She was so helpful and patient with me! Would definitely recommend for anyone who doesn’t know cars well. She was so helpful and patient with me! Would definitely recommend for anyone who doesn’t know cars well. More

Very clean, and efficient. As soon as you pull in you’re greeted by welcoming staff members. I had a great experience working with Grant. He was incredibly kind, patient, and m As soon as you pull in you’re greeted by welcoming staff members. I had a great experience working with Grant. He was incredibly kind, patient, and made sure I was well taken care of. His professionalism and genuine care for customers truly stood out. I really appreciated his gentle and thoughtful approach—he’s a great asset to the team! Highly recommend! More

Avery made the experience of buying my first car so enjoyable! I felt comfortable that I was being given the right information and time to make the correct purchase without pressure! 2 months on and my enjoyable! I felt comfortable that I was being given the right information and time to make the correct purchase without pressure! 2 months on and my choice was the perfect pick, thank thank you! More

We experienced fast and quality service from Alonzo. It was a pleasure doing business with him. It was a pleasure doing business with him. More