Fernando Tapia
Fernando Tapia at Volkswagen of Downtown Chicago

Fernando Tapia

Parts Associate

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Fernando Tapia

October 08, 2026

Dealership Rating
Employee Rating

Fernando was very helpful in replacing my key fob batteries. It was very quick and efficient. More

by Lea Henry
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Workmanship
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Recommend Dealer
Yes

September 14, 2026

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The service was great and the man working the front desk explained everything to me. More

by agne.siupienius
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

March 24, 2026

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Mike, Yagi and Celia were phenomenal. Treating my family great end to end; sales to service to financing. More

by Ryanjkain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 30, 2025

Dealership Rating
Employee Rating

Fernando was welcoming and very courteous! I walked in for a service and was taken care of right away! More

by Ivy
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Workmanship
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Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

Came to get a new battery for my key and Fernando was very helpful and answered all my questions. More

by dejanee1212
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 02, 2025

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Exemplary service from Fernando in the parts department which is par for the course….great dealership in general!! More

by circleproductionsllc
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Recommend Dealer
Yes

December 01, 2025

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Wonderful guest service - super nice dude that helped me very quickly with exactly what I needed More

by aspaniolo
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Recommend Dealer
Yes

November 26, 2025

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Excellent service by Fernando! He was courteous and professional and provided the information and parts needed very quickly! More

by jeremiahabiade
Service Price Transparency
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Recommend Dealer
Yes

November 17, 2025

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Employee Rating

I Went in to replace the fob battery. The service was quick and professional. Thank you! More

by Tiguan Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

November 15, 2025

Dealership Rating
Employee Rating

I needed my car key battery changed and they took care of it so quickly! More

by jennsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

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