Volkswagen of Akron

I had been looking for either a GLI or a TDI for over a year. I actually overheard Aaron talking about a GLI at a cell phone store and asked him about it. He gave me his card and told me to stop in. The year. I actually overheard Aaron talking about a GLI at a cell phone store and asked him about it. He gave me his card and told me to stop in. They didn't have exactly what I was looking for but he told me about the TDI Cup Edition that would be coming out soon and when it was available for order I got the first one. He was extremely helpful and honest. I had lots of questions since I ordered a car that there was next to no info on. He made me feel very comfortable and confident about my purchase and still emails me to check up on me and the car. When I take the car in for service or had any questions everyone is extremely helpful and nice. This was my first new car and experience with a dealership. When my brother's car finally dies (an audi) I will make sure he goes here to get his dream GTI. More

Number one VW dealership around. Always the best customer service. Everyone on staff is friendly, full of energy, knowledgable, and helpful. Service manager Jeff Tolar goes above and beyond, makin customer service. Everyone on staff is friendly, full of energy, knowledgable, and helpful. Service manager Jeff Tolar goes above and beyond, making sure I fully understand what will be performed and why. Renee, Andre, and Lindsey are fantastic, insuring every visit is pleasurable. Keep up the great work DWVW! More

A large selection of cars and a very knowledgeable staff. Smiles everywhere and there was no question I had that went unanswered. I would definitely buy another car here. The financing people were extreme Smiles everywhere and there was no question I had that went unanswered. I would definitely buy another car here. The financing people were extremely helpful and made sure I understood the terms before letting me sign. More

I recommend Dave Walter VW as well as Frank Waldo (salesman). Frank found what I had in mind and was very attentive to details. I was always treated with respect and much like a guest at the dealersh (salesman). Frank found what I had in mind and was very attentive to details. I was always treated with respect and much like a guest at the dealership. I purchased my "pre-loved" GLI here and am sold on the entire experience. I look forward to working with them in the future. More

Mitch took the time to call me so I was aware of the special pricing available -- he was aware that my Jetta lease was to expire in March 2011. He advised there was a possbility Volkswagen would pay my special pricing available -- he was aware that my Jetta lease was to expire in March 2011. He advised there was a possbility Volkswagen would pay my last 3 payments as part of the new lease program. He made an appointment for me for the following afternoon and worked diligently with me to make the lease attractive -- it was a sign & drive program. He completed the paperwork quickly, made arrangements for my 2008 Jetta to be inspected, had the new Volkswagen CC cleaned, and I was on my way home within a few hours in my new vehicle. Overall, everything was handled efficiently and professionally. This is the 4th vehicle I have leased from Dave Walters & I would recommend the dealership. More

I purchased 2 cars within in 2 weeks. The first was a used for my wife and the service was so great that I ended up leasing a new vehilce for myself. The sales person Frank Waldo was excellent and becau used for my wife and the service was so great that I ended up leasing a new vehilce for myself. The sales person Frank Waldo was excellent and because of the sincerity I received from him, I have recommended many of my friends to contact him in pursue of a vehicle. I keep in touch with him on a regular basis for any of my vehicle needs. He's the best salesman I've every encountered in all of my years puchasing cars. Kudos to Dave Walter and Frank Waldo More

First and foremost I LOVE my VW GTI and the sales person definitely showed me the best service and personal interest of guiding me to the right car for me and my budget. Frank Waldo is the best salesperson definitely showed me the best service and personal interest of guiding me to the right car for me and my budget. Frank Waldo is the best salesperson I ever worked with. I had been to a number of dealers in Columbus and was not happy with the experience so I asked around and was referred to Dave Walter VW and I was impressed with their selection of VW's and the customer friendly service I received. I owed my pre-owned VW GTI since August 2019 and I am truly obsessed with it. If I am not driving it I find myself looking at because it is such the perfect car for me. Thank you Frank Waldo and Dave Walter VW for all the great service you give me and my car. More

I saw a used vehicle I had been looking for over the internet while vacationing in South Carolina Thanksgiving week. I e-mailed the dealership and told them I would be back in town the Monday after Tha internet while vacationing in South Carolina Thanksgiving week. I e-mailed the dealership and told them I would be back in town the Monday after Thanksgiving and could be called anytime after noon on Tuesday. At 12:30 p.m., Frank Waldo called me verifying the information and offer in my e-mail that I had sent the previous week. He was extremely accommodating, offered to bring the vehicle to me for inspection. He brought it two days later at my request, left it with me to test-drive, and took my trade back to the store for the managers' inspection. The deal was consumated the next day by phone and I picked up the car on Friday. At every turn, my wife and I were treated with complete respect and courtesy. Frank is extremely professional, extremely courteous, and very thorough - following through on every aspect of the transaction. He even retrieved the extra keys and boot from the previous owner on the trade and delivered them to my residence at my convenience. I would highly recommend Frank Waldo for any vehicle purchase, as well as his employer, Dave Walter Volkswagen. More

My wife and I have been going to Dave Walter Volkswagen every time we are in the market for a new car (now on our 5th VW purchased there, a 2010 CC Sport). Our sales associate, Aaron Heinlein has always t every time we are in the market for a new car (now on our 5th VW purchased there, a 2010 CC Sport). Our sales associate, Aaron Heinlein has always treated us with the utmost respect and patience to be sure that our needs were met every time. After working with Aaron over the years, he is the first person I call when we start looking. Even when we come in for our regular service intervals, we have always been treated with friendly faces and never walked away with any questions as to what was performed or what needed done. Even out and about doing everyday errands, we ran into the service manager Jeff Tolar at a local store, and he remembered our names and even the car we drove! Now that is personal service. Throughout the years, I have always recommended Dave Walter Volkswagen to every friend/co-worker looking for a car, and those that went and purchased one, walked away with the same feeling as my wife and I. From growing up in a family with a family-owned business, Dave Walter isn't one of those dealerships that just wants you for that one sale - it is about building relationships. Keep up the great work! More

I had a wonderful experience at the Dave Walter dealership and I have been doing business with them for the past 3 or 4 years, even though I do not live in Ohio anymore. I feel like I always get ex dealership and I have been doing business with them for the past 3 or 4 years, even though I do not live in Ohio anymore. I feel like I always get exceptional service and I feel like an extremely important customer at this particular dealership..much different than my experiences at other dealerships where I feel like the sales reps push cars on you. I was especially impressed with Mitch Ury as well. He was the one who originally called me and spoke to me about the special that I qualified for. If I did not get that call, I probably would not have even gone with VW for my next car. He surpassed my expectations and I was greatly impressed with how hard he worked to allow it all to work out. More