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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,116 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,116 reviews

August 31, 2024

Great job in and out in one . Unheard of these days !!! The hugs in the service department top notch. More

by gwbush585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I am thrilled with my new Santa Fe. The dealer and salesman (Jazz) went the above an beyond to secure the color combination I wanted by searching beyond the local area to find my perfec More

by stanley.byrd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Spaulding
August 31, 2024

Service department is excellent! I intend to keep coming back for service on my new vehicle. More

by prladue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Chevier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Everyone from the sales associate Luis, to Matt, the Service Manager to the guys in the Service Department were outstanding, courteous, professional and helpful. More

by LDEBELLIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guadalupe, Mr. Trevino (finance)
August 31, 2024

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. More

by christinacarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Brandon and the kind Christian guy , Jeff Hocking, Zach Davern
August 29, 2024

Sales Reps Suck but the Service Reps are Phenomenal. Won't buy another car here but will comeback for service here. More

by BSANTIAGO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

I like the service and the people there are very nice and polite and attentive More

by DEBBIEGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2024

Convenient, service advisor listend to my concerns and addressed them one by one. The work was done as promised at the time it was promised. More

by RICK@SPENCERR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt melino
Aug 29, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2024

I find the service department to always be friendly and helpful. I have never been disappointed More

by DONNA.SCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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