Matthew M.
Matthew M. at Vision Hyundai Henrietta Rochester
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Matthew M.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.8
85 Reviews

Dealership Experience

4 yrs, 10 mos

4.8

85 Reviews

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85 Reviews of Matthew M.

May 29, 2024

Dealership Rating
Employee Rating

I have had nothing but outstanding customer service from Vision Hyundai Henrietta. Thanks so much! More

by tagriggs65
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2024

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Good prompt service, friendly staff, easy booking through web site. That's about all I have More

by orangie
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Recommend Dealer
Yes

May 29, 2024

Dealership Rating
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Vision Hyundai of Henrietta Rd has always provided excellent service for my 2018 Kona vehicle. I have always been very satisfied with the service that I have received on my vehicle. More

by SFRIES1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

May 27, 2024

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Good guys and they work with me and our fair and honest for what they can do More

by rolapiana
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Recommend Dealer
Yes

May 24, 2024

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The best service, purchased 6 vehicles from vision Henrietta and by far the quickest, professional, very kind each person I encountered that day for service on my Kona !! Great job to all and you had More

by pattyaidel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Tylor Barnhart

May 24, 2024

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I am always satisfied with the customer service a vision Hyundai parts department. They are always courteous respectful and willing to go that extra mile in making sure my vehicle is operating properly with More

by JAMESDAVIS0505@gmail.com
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

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Excellent job diagnosing the problem with my vehicle, feedback from start to finish was excellent. More

by Sharon
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Recommend Dealer
Yes

Other Employees Tagged: Barry- Service Technician

May 24, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2024

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Great customer service 👏 and attention to what we need as a customer and friendly attitude. More

by csantia1
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra S., Tylor Barnhart

May 23, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

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Each time during my last three visits I've had service done to my car including just getting an inspection. I haven't been notified either time when my car is finished, after waiting for a while I usually More

by Javaris Tramel
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Tylor Barnhart

May 23, 2024

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Javaris. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 16, 2024

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Employee Rating

went in for first year inspection and called ahead about rear window not working. passed inspection but never did work on window More

by mikeyb68
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Recommend Dealer
Yes
May 16, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

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