Back

Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
Contact Dealership

2525 West Henrietta Rd

Rochester, NY

14623

Directions

By Type

Showing 1,782 reviews

July 26, 2026

After oil change took vehicle for a drive after my appointment without permission or needed to to complete the job More

by SAMBAKER12379
Recommend Dealer
No
Employees Worked With
Idk took my vehicle for a drive after appointment without permission without needing to for an oil change
July 25, 2026

People working there are very friendly but I don't like that I can't deal with a direct person when needed on the phone instead of an AI. Not happy with the new system. More

by lucyvanordenjohnson
Recommend Dealer
Yes
Employees Worked With
Matt M.
July 25, 2026

Love the beautiful waiting area it was comfortable and bright. Having water available was a plus More

by histopeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Richardson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2026

Always receive excellent service. Tylor is top notch-always exceeds my expectations, is consistently courteous and always helpful. I look forward to coming in because I know I am goin More

by DIANEC0624
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jul 24, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 20, 2026

The service was great I was put in a loaner without any frustration. Made know of the problem with my vehicle. More

by Wynadettc
Recommend Dealer
Yes
Employees Worked With
Nicole for my loaner and Brandon for service.
Jul 22, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 15, 2026

They provided exceptional Customer Service and took the time to make sure that all of my concerns were addressed and questions answered More

by HEATHERCW97
Recommend Dealer
Yes
Employees Worked With
Tylor and Nate/Nick (the tech)
Jul 22, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 15, 2026

Very helpful They tried to find a vehicle that would fit my needs. Very patience More

by 531
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Bradoc
Jul 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 15, 2026

Responsive and fast. Diagnostics were done and shared with me. Everything was done with a great attitude. More

by DesignDiva
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 15, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 12, 2026

Always have excellent customer service and attention to detail. I've had many cars from Hyundai and Love the level of care when needed More

by MISSEY1963
Recommend Dealer
Yes
Employees Worked With
Tylor
Jul 14, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 12, 2026

It's frustrating that the extra oil changes package that I purchased when I bought my car is not visible in my account. Also, once again, there has been no little oil change, sticker placed in the uppe More

by flaca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the names. I'm sure you have it in my service. record.
Jul 14, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

1
...