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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,587 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,587 reviews

September 29, 2024

Very, Very pleased with the outstanding service I was provided by Leor. Great communication skills. More

by msims44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Leor was able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

September 29, 2024

Excellent service from Jose. The service was remote and he keep us well informed of everything. More

by ricardodixon57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Sep 29, 2024 -

Vera Cadillac responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

September 28, 2024

Loved the concierge service and the cleaning of the vehicle. Could have been a little bit more wallet friendly. More

by jonopprrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 29, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 27, 2024

Very fast and transparent experience. This is my second purchase at Vera Cadilac and both times have been amazing. More

by acruzbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Fernandez
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Sep 28, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 26, 2024

Process was fast and easy. Entire team was very professional. Delivery process was a breeze. More

by agonz071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2024

great kind person, quickly found the solution for the payment. highly recommended. The Best seller ever. More

by Maria berger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Vera Cadillac responded

Maria, Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2024

I have been with Vera Cadillac since 2011, and never been disappointed, their costumer service and personalized service are the best. More

by alexdevarona83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Alex, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

September 26, 2024

The service dept refused to repair or pay to repair a dent caused by them. More

by joeaguiar1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Pena refused to cooperate with me.
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Sep 28, 2024 -

Vera Cadillac responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

September 25, 2024

Great place, very friendly, super fast service. No complaints at all. Can’t ask for more . More

by dima_dima_es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor from service department
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Sep 25, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 24, 2024

Vera does maintenance on All my GMC & CHEVY VEICLES HUMMERS VETTES Sierra PICKUPS Good Job More

by HUMVETTE•MAN
Recommend Dealer
Yes
Employees Worked With
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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