Leo Pena
Leo Pena at Vera Cadillac

Leo Pena

Service Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
124 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

124 Reviews

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124 Reviews of Leo Pena

October 12, 2026

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Employee Rating

. I cannot say enough good things about Vera Cadillac. After being thoroughly disappointed by Ed Morse and Bayview Cadillac, finding Vera Cadillac has been a complete breath of fresh air. I have been here More

by mikecombs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Crato my service advisor

September 25, 2026

Dealership Rating
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Absolute lifesavers! I cannot thank the team at Vera Cadillac enough, especially my service writer Michael Crato and the service manager Leo. After dealing with two other More

by mikecombs66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Vera Cadillac responded

Thorough investigation is at the heart of how our service team operates. Our team is pleased that Leo and our technicians corrected the oil and bulletin error on your Cadillac Escalade, fully restoring its performance and fuel economy. Knowing your Night Vision camera now works reliably after replacing and repositioning the ambient temperature sensor means a lot to us. Experience The Vera Difference Jorge Morales General Sales Manager

October 29, 2025

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Super easy and friendly. Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone More

by ledward1245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Vera Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

September 19, 2025

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I brought my GMC truck into the Service Department and Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb an More

by dsk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

Sep 19, 2025

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2025

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After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure More

by jfromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2025

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The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

Sep 05, 2025

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 27, 2025

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Employee Rating

I’ve been part of Vera for over 13 years and every interaction is like visiting with Family. The Truly live up to their Moniker The Vera Difference More

by Gofil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Chris in Service

Aug 28, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2025

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Employee Rating

I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you a More

by GENY0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Giovanni

Aug 07, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 03, 2025

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Employee Rating

From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Gustavo Rodriguez , Anwar

Jul 04, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 20, 2025

Dealership Rating
Employee Rating

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Jorge Morales, Gustavo Rodriguez , Riley Alter, Chris Cobos-Vera

May 20, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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