Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,449 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership
View Awards

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,449 reviews

August 06, 2024

Professional, value based, efficient, Valet service pickup and returned as discussed. Service agent kept me updated throughout the service. Very pleased with service and Vera. More

by nanadeb65hapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service
Report | Print
Aug 06, 2024 -

Vera Cadillac responded

Thank you so much for your kind word for Michael and our team, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 06, 2024

Excellent service by courteous people. Service department appointments easy to schedule. Comminication was excellent as always. More

by MM191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell in service
Report | Print
Aug 06, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mikell met your service expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 06, 2024

Anwar was excellent. Did my oil change and tire rotation and ran my truck through car wash. Excellent service as always. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar in service
Report | Print
Aug 07, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 06, 2024

The service is professional , prompt, friendly and affordable! Staff communicates everything and makes sure you understand everything. More

by Calypsokittie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Vera Cadillac responded

Thank you! Gustavo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

The initial visit and service was great. Sadly, when it was time to deliver my car, it was delivered to a total stranger Unacceptable! Not going to Vera Cadillac again! More

by cachaca62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor, Maikel
Report | Print
Aug 05, 2024 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

August 04, 2024

The process was easy. Salesman Carlo was very pleasant tried to get me the best deal. More

by llawre5752
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Great service and great and friendly customer service will be back again thanks for the opportunity and support More

by jeleby99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Quebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

Great service knowledgeable and courteous service advisor Gio Rubio was great he knows the service business real well. More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio service dept
Report | Print
Aug 04, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 04, 2024

I was completely impressed with their professionalism and customer service. Their customer service is second to none. More

by Steedbrittany8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Aug 05, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brittany, for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 03, 2024

Eric was a good and caring customer service guy I would send other people to him More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Aug 04, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Eric here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

1
...
37
38
39
...
345