Orlando Pena

I had an amazing experience at Vera dealership. From the moment I called to schedule an appointment and spoke with Orlando, his professionalism and genuine desire to help were remarkable. From that From the moment I called to schedule an appointment and spoke with Orlando, his professionalism and genuine desire to help were remarkable. From that first interaction to the moment, I walked in, the entire experience was marked by outstanding professionalism and excellent customer service. I especially want to recognize Leo Zvi for the exceptional service he provided. He went above and beyond with his patience, professionalism, and kindness, taking the time to explain every detail clearly. At no point did I feel pressured, and he made sure I felt comfortable and confident throughout the entire process. Lafayette also took excellent care of us during the test drive, answering all of our questions thoroughly and making the experience enjoyable. Ulises, the Finance Manager, guided me through one of the smoothest and easiest car-buying processes I have ever experienced. And Giovanni, in the Services department, was truly the cherry on top with his top-notch customer service skills and welcoming attitude. Thank you to the entire team for your guidance, professionalism, and dedication to making this such a positive experience. I highly recommend this dealership, and especially Leo, for his outstanding service. More

by Maryluna25 Verified Customer Verified Customer

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Excelente costumer service,buen trato. Orlando el vendedor que nos atendió tuvo muy buen trato como en familia. Orlando el vendedor que nos atendió tuvo muy buen trato como en familia. More

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Daniel was a really good salesman, he made everything work really well. I would definitely recommend him work really well. I would definitely recommend him More

by daniel banuelos Verified Customer Verified Customer

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Orlando was very supportive throughout the whole process. He is attentive and knowledgeable. He helped me and I would recommend him to anyone in need of a new car. He is attentive and knowledgeable. He helped me and I would recommend him to anyone in need of a new car. More

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Mi experiencia con el vendedor fue excelente me encantó el servicio y lo profesional que me atendió el servicio y lo profesional que me atendió More

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Amazing team. Very happy I switched from Mercedes to Cadillac. Thank you guys for your commitment to exceptional service! Very happy I switched from Mercedes to Cadillac. Thank you guys for your commitment to exceptional service! More

by Vitali Verified Customer Verified Customer

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Good experience. Friendly & knowledgeable staff. Delivery of vehicle to me was a definite plus & great selling point. Friendly & knowledgeable staff. Delivery of vehicle to me was a definite plus & great selling point. More

by MB Verified Customer Verified Customer

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Orlando has been servicing our family for years and we wouldn’t have it another way. Chris is also our forever go to. Thank you both for being the best!!! wouldn’t have it another way. Chris is also our forever go to. Thank you both for being the best!!! More

by foreverroofing305 Verified Customer Verified Customer

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Professional, expert, efficient, kind, Thank you for your gestion and help. Will continue with you , thanks your gestion and help. Will continue with you , thanks More

by mrivas004 Verified Customer Verified Customer

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Attention care understanding clean responsibilities best dealer best seller nice cars in all the word number 1 dealer best seller nice cars in all the word number 1 More

by carbarr1982 Verified Customer Verified Customer

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