Tucson Subaru

When we arrived at the Subaru Tucson dealership, Chris was waiting for us. It was very hot outside so we went to his office and he showed us the vehicles he had found for us. We had communicated previousl was waiting for us. It was very hot outside so we went to his office and he showed us the vehicles he had found for us. We had communicated previously do Chris knew what we were looking for. We really liked the 2019 Forester he showed us. We went outside to check it out and took it for a test drive. More

The staff was super friendly and had answers for all my questions. They walked me through all my choices and i ended up with a perfect vehicle. Since the purchase, they have actively kept in communication questions. They walked me through all my choices and i ended up with a perfect vehicle. Since the purchase, they have actively kept in communication in case i had any questions or concerns. I call that superior customer service! More

Tucson Subaru is a First Class Operation! !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my !! Their professionalism, teamwork, auto knowledge, clean vehicle presentation, upfront pricing, clean cool showroom and restrooms, was all part of my excellent customer experience. They even provide snacks and beverages during your business transactions. After my auto had a sudden total mechanical failure in 2/2022, I desperately searched the challenging Tucson auto market for a vehicle, for four months, via rental cars and Ubers. Finally, Kevin Gribble provided me a perfect auto solution to my agonizing situation. The vehicle he suggested met my physical needs, budget, and exceeded my expectations with the style, color and awesome features. I first connected with Kevin in 4/2022, via online searching and inquiries. My first impression was that he was a true career professional. He responded quickly with my interest in a couple vehicles. He communicated very well via text, email, sharing photos, prices, and general vehicle condition. At the time, I didn’t quite decide on the vehicle. However, in June I went online and inquired again about a vehicle at Tucson Subaru. Again, Kevin responded quickly to my interest and we scheduled an appointment. As I Ubered across town to the dealership 6/8/22, Kevin pulled the vehicle of my interest into the shade, turned on the AC, ready for me to test drive. Wow, he demonstrated amazing thoughtfulness on that hot 105 degree day! Very impressed! Unfortunately, the vehicle didn’t quite accommodate my physical needs. I shared with Kevin that I had been in a past auto accident and have neck and back pain from injuries. Kevin, again had a back up plan. He recommended a vehicle I had not considered. It turned out to be the perfect vehicle for me. Kevin, thank you again for going outside the box to meet my needs! I also want to recognize the Finance Manager, Curt McHenry for presenting all the financial information to me as painlessly as he could. Again, he was professional, friendly, knowledgeable and patient with me. Thank you! In addition, after I drove my new vehicle home, I had an email waiting for me from JD Tramp, General Sales Manager, thanking me for my business and for choosing Tucson Subaru. Impressive! The day after my purchase, I contacted Kevin about a couple issues needing some attention. He scheduled me to meet Christian Badger, from their Service Department, who took care of my questions and concerns, timely with a very friendly and professional attitude. Again, thank you Tucson Subaru for this refreshing and amazing customer experience from your Tucson, Az. Team! May you have continued success. Sincerely, Linda S. Gray More

I recently purchased a Subaru Ascent from Tucson Subaru. Every single person we encountered was friendly, professional, and helpful. Our salesperson, Chris Smith was very accommodating and helpful. DJ Tramp Every single person we encountered was friendly, professional, and helpful. Our salesperson, Chris Smith was very accommodating and helpful. DJ Tramp, the pre owned car manager, had an easy going and very likable way about him. Curt McHenry, the finance manager was knowledgeable, patient, and thorough in explaining information and answering our questions. I would highly recommend this dealership to anyone who wants to know! More

Our buying experience dealing with Tucson Subaru was one of the best ever. Our dealer Mike answered all of our questions and was very knowledgeable about our new Outback! He made everything go as smooth as of the best ever. Our dealer Mike answered all of our questions and was very knowledgeable about our new Outback! He made everything go as smooth as possible from our trade-in, ordering our new car and picking it up. We recommend Tucson Subaru for you next car buying experience! More

My sales person was Debbie Bravo and she was awesome, very kind and helpful, answered all my questions it was the best experience I've had while purchacing a car! very kind and helpful, answered all my questions it was the best experience I've had while purchacing a car! More

I met with Joseph Zaragoza to review the features on my new Outback and answer questions. He was knowledgeable and helpful and really took the time to go over everything with me. new Outback and answer questions. He was knowledgeable and helpful and really took the time to go over everything with me. More

I took my car in for its first service four months late as I had broken my ankle in December 2021 and not able to drive as far as the dealership without experiencing a lot of swelling. Matthew took good ca as I had broken my ankle in December 2021 and not able to drive as far as the dealership without experiencing a lot of swelling. Matthew took good care of me and my vehicle. I hope I have at least a thousand miles when it’s time for my next service. More