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Toyota of Scranton
Scranton, PA
5,402 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,402 reviews
January 23, 2025
Everyone is absolutely amazing. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. More
by HOLLYSPECE3
Verified Customer
January 23, 2025
What a total disappointment! I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a s I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a set of tires, so while I was there, figured that I would get my tires done also, so I called and spoke with a nice young lady, she told me that she would inform my Service advisor and that he would call me back with tire prices and add that to the schedule! its been more then a week and NO CALL BACK, NOTHING! This isnt the first time, I was in service for an oil change and throw the App, I asked my service advisor to please contact me regarding my service appointment and again ZERO no contact! I don't know if this is the service advisor or the company, either way it shows a lack of Customer Service! More
by Rliciaga33
January 23, 2025
I love working with Hailey. She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after get She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after getting home, I couldn’t find it anywhere. It wasn’t expensive, but I have more inserts, and nothing to put them in now and will have to buy another clip on. The person in charge of my car shouldn’t touch my belongings. 😡 More
by JLCAREY68
January 23, 2025
My service appointment went exactly as I expected. I stayed at the dealership and waited for a reasonable amount of time. I stayed at the dealership and waited for a reasonable amount of time. More
by TEEEYE318
Employees Worked With
January 22, 2025
This was the second purchase here. They went thru all the features, but there was a lot to Romberg. They went thru all the features, but there was a lot to Romberg. More
by HTI007
Employees Worked With
January 21, 2025
The dealership was a great location . Had large selection of trucks . Kind , knowledgeable staff . It even had a cafe in it. Tyler Fink , from Toyota of Scranton was a fantastic salesman, Had large selection of trucks . Kind , knowledgeable staff . It even had a cafe in it. Tyler Fink , from Toyota of Scranton was a fantastic salesman, really listened to exactly what I was looking for in the Tacoma Sport . Everything went smoothly and happy to be a new owner. Will definitely go back for my next car in the future and will share our experience with friends. Great dealership! More
by JohnD
Employees Worked With
Tyler Fink
January 21, 2025
Great group and team flawless transaction and sale. Would recommend this group to anyone! They go above and beyond to take care of the customer! Would recommend this group to anyone! They go above and beyond to take care of the customer! More
by Roberthine89
January 21, 2025
GOOD SERVICE NO PRESSURE all questions were answered friendly staff car was delivered in clean condition. friendly staff car was delivered in clean condition. More
by ARLRON195
January 21, 2025
Fast and found offers I still had covered under my purchase. great service! very a pleased purchase. great service! very a pleased More
by MARIAN.WOJNAROWSKI
Employees Worked With
January 21, 2025
I love this dealership! I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take care of me. They are just the sweetest people ever and so knowledgeable. They always explain everything thoroughly so that I can understand and always keep me posted of what is going on. They are a big part of the reason that I will always keep coming back. I can't imagine buying a car and servicing it anywhere else. More
by jillamullen
