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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,279 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,279 reviews

November 14, 2024

The attendant who took care of us while waiting for our car to be done was kind and helpful! More

by JRWARNOCK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Toyota of Scranton responded

JRWARNOCK28, Thank you for your feedback! We’re glad to hear that our attendant made your wait a pleasant one. Providing helpful and friendly service is what we strive for, and it’s great to know we met your expectations. We look forward to your next visit! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

Great place to get a car or at least start looking for one!! I had a great experience! More

by GOSSMACKENZIE642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

GOSSMACKENZIE642, Thank you for sharing your experience! We're so glad to hear you had a great time with us while exploring your options. Whether you're ready to purchase or just starting your search, we're here to help every step of the way. We hope to see you again soon! Regards, The Sales Team Toyota of Scranton

November 14, 2024

Toyota of Scranton dealership is my go to dealership for service and reliability in our area More

by PAJOE18447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

PAJOE18447, Thank you so much for your kind words and continued trust in Toyota of Scranton! We’re thrilled to be your go-to dealership for service and reliability. Your support means a lot to us, and we look forward to continuing to provide you with excellent care. If there’s ever anything more we can do for you, please don’t hesitate to reach out! Regards, The Toyota of Scranton Team

November 14, 2024

Both Noah and Justin were receptive to my questions and asks. They both answered all my questions in a timely manner More

by RPRP3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

RPRP3, Thank you for taking the time to share your feedback! We’re glad to hear that Noah and Justin were receptive to your questions and provided timely responses. Your satisfaction is important to us, and we’ll continue striving to make every experience a 5-star one. If there’s anything we can do to make your next visit even better, please let us know! Regards, The Sales Team Toyota of Scranton

November 13, 2024

Always receive excellent service. Kept informed of status, needs and concerns.Stephanie was attentive and polite. Good experience. . More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Scranton responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Stephanie took great care of you and kept you well-informed throughout your visit. Providing attentive and excellent service is our priority, and it's wonderful to know we delivered. We appreciate your trust in us and look forward to serving you again! Take care, The Service Team Toyota of Scranton

November 13, 2024

The staff was courteous, helpful and knowledgeable. Service members were also. Great job by all. More

by ANNE6677
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Scranton responded

ANNE6677, Thank you for your kind words! We're delighted to hear that our team provided you with courteous, helpful, and knowledgeable service. Our staff works hard to ensure each visit is a positive one, and it's wonderful to know we met your expectations. We look forward to serving you again in the future. Take care, The Toyota of Scranton Team

November 13, 2024

Excellent service. Professional and knowledgeable. Efficient staff. Nice atmosphere. Good location. Friendly people. Would recommend it to anyone More

by MJPETERS2211
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicki
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Nov 13, 2024 -

Toyota of Scranton responded

Thank you, MJPETERS2211, for your wonderful review! We're delighted to hear that you enjoyed our friendly, professional service and welcoming atmosphere. Our team strives to make every visit efficient and pleasant, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Team at Toyota of Scranton

November 12, 2024

Salesperson came out promptly and was knowledgeable. Salesperson took time explaining the features of the car. Facility was clean and well staffed. More

by MARIA.RICHMOND31
Recommend Dealer
Yes
Employees Worked With
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Toyota of Scranton responded

MARIA.RICHOMND31, Thank you for your feedback! We're happy to hear that our salesperson was prompt, knowledgeable, and took the time to explain the car's features. We also appreciate your comments on our clean and well-staffed facility. We're always striving for a 5-star experience, so if there's anything we could improve to make your next visit even better, please let us know. We look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

November 12, 2024

Amazing service, no pressure, bent over backwards to get me the car I wanted!at the price I could afford. I’ve already bragged to friends and family who are looking to buy More

by PALMSHORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Scranton responded

PALMSHORES, Thank you so much for your wonderful feedback! We're delighted to hear that you had an amazing, pressure-free experience and that our team went the extra mile to get you the car you wanted at a price you could afford. It means the world to us that you're recommending us to your friends and family. We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

November 12, 2024

The experience at Toyota of Scranton is always top-notch. Facilities are great, comfortable and supportive to those who can do a little work and then environment. Snack area is great. Most importantly, howev More

by KENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Toyota of Scranton responded

KENG, Thank you for such a wonderful review! We're delighted to hear that you've consistently had a top-notch experience at Toyota of Scranton. We’re glad you enjoy our facilities and snack area – we work hard to make our space comfortable and productive for our guests. We're especially pleased that Dave has been a helpful and reliable part of your visits. Keeping our customers informed and going the extra mile is what we're all about, and we're so glad Dave’s efforts keep you coming back. Thank you for your loyalty – we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

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