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Toyota of Scranton

Scranton, PA

4.7
5,188 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,188 reviews

April 26, 2021

I had a wonderful experience with Joe he treated me with respect and found me a car I could manage. I absolutely love my 2017 Toyota Camry. It was hard giving up my Toyota Rav but I had to. Thanks to Joe an More

by Christine Leone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Apr 26, 2021 -

Toyota of Scranton responded

Christine, enjoy your new Camry. Thank you for taking the time to let us know about your buying experience. Our team is here to help! Take care.

April 26, 2021

Jenna did an excellent job helping me and also hearing me an awesome rate on my loan. She is a great employee and a great person to talk to as well. I would definitely send anyone I know to her. Also my d More

by Loriannkrisler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ebrahin Evertsz , Jenna Sledzinski
Apr 26, 2021 -

Toyota of Scranton responded

Loriannkrisler, thank you very much for your perfect, 5 star rating and the awesome review. We all appreciate your recommendation and feedback on our team. Jenna and Abe are both very customer focused. We are delighted all went well. Enjoy your new vehicle. Take care.

April 26, 2021

Adaptable , quick service , comfortable friendly lounge, hospitable people Ready to help patient was getting late for work and everyone was concerned and tried to speeed up things always touched bear to m More

by AARONSMUM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Howard Sweeny
Apr 27, 2021 -

Toyota of Scranton responded

Aaronsmum1, thank you for taking the time to let us know about your recent experience. We all appreciate your feedback and look forward to your next visit. Take care.

April 26, 2021

Excellent service, excellent food! Really great people to work with and I didn't mind traveling far for the right car. I will definitely be back. More

by SANDYSENTERPRISES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Toyota of Scranton responded

Sandysenterprises, thank you for the perfect, 5 star review. We are delighted all went well. Enjoy your new vehicle. Take care.

April 25, 2021

Easily took care of problem. I knew how long the job would take and was offered refreshments to help the time go by. When finished it was in the offered time. More

by PICANTE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dudascik
Apr 26, 2021 -

Toyota of Scranton responded

Picante, thank you for letting us know about your service visit. We are thrilled all went well. Take care.

April 22, 2021

They are very customer service oriented. Communicate well to let you know how long your vehicle will take and when it will be ready. Waiting area is very clean and spacious. More

by MCENCETTI
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Scranton responded

Mcencetti, we strive to maintain our dealership so guests are comfortable when waiting. Thank you for taking the time to review your recent service visit. We are thrilled all went well. Take care.

April 22, 2021

The last service was not satisfied as I expected. Therefore I was not happy and the service was average. The computer system was not working right, so the recall for fuel pump was not required. But, More

by VINSIXIENG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Scranton responded

We are sorry if you were disappointed at your last service visit. Please contact our Vice President of Guest Experience, MJ Preno, to further discuss your comments. You can reach MJ at 570.702.8776. Thank you. Take care.

April 22, 2021

Outstanding no haggling worked within my budget put me in a quality used car couldn’t ask for better service. Ebrahin was amazing very friendly made me feel not like a sale but a person More

by FVS9087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz 5 stars, Jenna Sledzinski
Apr 23, 2021 -

Toyota of Scranton responded

Great to read your review. It says it all....outstanding guest experience for Ebrahin and Jenna. Many thanks for informing us of your buying experience. Take care.

April 21, 2021

Prompt courteous service. Advisor was very helpful and friendly. Waiting area is very comfortable. Rest rooms are clean. Can’t say enough about the organization. Review website is a pain in the xxx More

by GLENNESTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Toyota of Scranton responded

Our main goal is to provide the best guest experience. A major component of our goal is to maintain our dealership so our guests feel safe, comfortable, and welcome. Thank you, Glennestes, for the awesome review and 5 stars. Take care.

April 21, 2021

Love my toyata, People are alwalys letting me know how much I love my car. Excellent service, Pleasent service. Friendly people, know what what I need. More

by THATSAMORI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Edward Rewt , Curt Manck
Apr 23, 2021 -

Toyota of Scranton responded

thatsamori, thank you for the fantastic review and perfect, 5 star rating. We are just delighted. Take care.

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