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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,574 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,574 reviews

September 03, 2025

Excellent dealership, friendly, kind, and not trying to make a quick sale. They take the time to listen to patrons needs and find patrons exactly what is necessary to meet those needs. More

by dawn_larock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin and John in Collision Repair
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Sep 03, 2025 -

Toyota of Scranton responded

dawn_larock, Thank you for your kind words! We’re so glad to hear you felt listened to and never pressured, and that our team was able to find exactly what you needed. Providing a friendly, thoughtful experience is what we strive for, and your feedback means a lot. We appreciate your trust and look forward to serving you again! All the best, The Sales Team Toyota of Scranton

September 03, 2025

Toyota of Scranton is very consistent in the care of their clients and vehicles. the service to my vehicle is usually finished ahead of schedule. As someone with a very tight schedule, I appreciate this More

by TCOLLINS11
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 03, 2025 -

Toyota of Scranton responded

TCOLLINS11, Thank you for your thoughtful feedback! We’re so glad to hear that our team’s consistency and efficiency make a difference for you. Finishing service ahead of schedule is something we strive for, and it’s wonderful to know it helps with your busy schedule. We appreciate your trust and look forward to continuing to provide you with excellent care! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

Outstanding customer service. Went above and beyond with explanation and next steps. When servicing my vehicle, I will definitely be utilizing their service center. More

by DREWBOBUSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 03, 2025 -

Toyota of Scranton responded

DREWBOBUSMC, Thank you for your wonderful feedback! We’re thrilled to hear that our team provided outstanding service and took the time to explain everything clearly. We truly appreciate your trust and look forward to welcoming you back to our service center for all your vehicle needs! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

Great customer service, awesome service technician. David explained everything I. Details in regards to my service. More

by Thanks Again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Toyota of Scranton responded

Thanks Again, Thank you for sharing your experience! We’re happy to hear that David provided clear, detailed explanations and that our team delivered great service. We’ll be sure to share your kind words with him and the technician who worked on your vehicle. We appreciate your trust and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

Very friendly attentive! Timely and thorough! Nice facility and convenient! I have been to others and this one is near the top More

by JOHN.OBZUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Toyota of Scranton responded

JOHN.OBZUD, Thank you for your wonderful feedback! We’re so glad to hear that you found our team friendly, attentive, and thorough, and that you enjoy the convenience of our facility. Your kind words mean a lot, and it’s great to know we stand out among your experiences. We look forward to welcoming you back and continuing to earn your trust! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

Always receive great customer service when I take my van in. Kacie is a pleasure to deal with. More

by LMMDMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Toyota of Scranton responded

LMMDMAY, Thank you so much for sharing your kind words! We’re thrilled to hear that Kacie continues to make your visits a positive experience and that you always receive great service. We’ll be sure to pass along your appreciation to her and the team. We truly value your loyalty and look forward to taking care of your van for years to come! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

Kind, personable and actually remember you by name. Makes for a great bond knowing you’re not just a number every time I have taken my taco to Scranton I was always greeted with a smile. Dave and the s More

by DONADI.MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Toyota of Scranton responded

DONADI.MARIE, Thank you for sharing such a thoughtful review! We’re so glad to hear that Dave and our service team continue to provide you with the kind of care and attention that makes you feel like part of the Toyota of Scranton family. Your recognition of both Dave and our technicians means so much — we’ll be sure to pass along your kind words (including the thumbs up!). We appreciate your trust in us to keep your Tacoma safe and running smoothly, and we look forward to seeing you next time with that same smile and warm welcome. Be well, The Service Team Toyota of Scranton

September 03, 2025

I have to say this was the best car buying experience of my like. From Marco and Rich in finance and Andrew they all made it a special day. More

by mthomas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

September 03, 2025

Johnny Lane was great as always. Keeps me up to date, fully appraised of what is happening with me car and never wastes my time. More

by mthomas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lane
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Sep 04, 2025 -

Toyota of Scranton responded

mthomas6, Thank you for your thoughtful feedback! We’re glad to hear Johnny continues to provide you with clear updates and respectful service. We’ll be sure to share your kind words with him — he’ll be pleased to know he made your visit smooth and efficient. We appreciate your trust in Toyota of Scranton! Take care, The Service Team Toyota of Scranton

September 02, 2025

Kacie is great; always ensures I am comfortable and informed. The staff is friendly and accommodating. I've had my Toyota vehicles serviced at Toyota of Scranton for many years and trust that I am ge More

by LROSENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Toyota of Scranton responded

LROSENBERRY, Thank you for your loyalty and kind words! We’re so glad to hear that Kacie and our team consistently make you feel comfortable and well-informed. It’s wonderful to know you’ve trusted us with your Toyota vehicles for so many years, and we’re proud to provide you with top-notch service every visit. We truly appreciate your support and look forward to taking care of your vehicles for many more years to come! Warm regards, The Service Team Toyota of Scranton

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