Toyota of Portland

I was looking up leases on the internet. I found one I liked at Broadway Toyota. Within 15min of recieving my request I received a phone call from Rod. After initial conversation we made an appointment to liked at Broadway Toyota. Within 15min of recieving my request I received a phone call from Rod. After initial conversation we made an appointment to go see him. After talking with Rod for several hours and test driving several cars we selected a Toyota Camry XLE and Prius 3. He was very knowledgable about all the different options and was very helpful in helping us make the right selection for our needs. He helped us negotiate reasonable prices for both cars. Because of Rod's personable demeanor we will be returning to Broadway Toyota in the future. More

The kindness and courtesy shown by the entire staff at Broadway Toyota is second to none. They made the buying process easy AND fun. The staff was easygoing, but professional and made the transaction as q Broadway Toyota is second to none. They made the buying process easy AND fun. The staff was easygoing, but professional and made the transaction as quick and painless as possible. Honestly, I was afraid of buying a car at a dealership. I had heard a lot of horror stories from friends about bad experiences at dealerships. I am glad to say that Broadway Toyota breaks the mold when it comes to car dealerships! At no point did I feel pressured into a sale and I have since felt NO buyers remorse. I will recommend Broadway Toyota to all my friends and family and I look forward to servicing my vehicle at this dealership! More

I've been looking for a very specific Magnetic Gray Tacoma for over a year now and always checked inventory of local dealerships but could not find one with the options I wanted. I noticed Broadway ha Tacoma for over a year now and always checked inventory of local dealerships but could not find one with the options I wanted. I noticed Broadway had the truck but not in the correct color. I emailed them in March and within the same day I was contacted by Erika who said she could get the exact Tacoma when I was ready to buy. She was very polite, friendly, honest and unbelievably patient as it took two months to sell my car and finally decide on the Tacoma. During the two months, she checked in on a weekly basis to see if I had any questions or if she could help sell my used car. When I told her I was finally ready she had the right Tacoma at the dealership within two days at a price that was better than expected. It was by far, the easiest car purchase I've experienced and I give all the credit to Erika and Broadway. She exceeded my expectations at every level and I highly recommend contacting her if you're looking for a Toyota. Some of the positives - very honest, patient, friendly, stayed with us when we came to the dealership and made sure everything went smoothly. She had the truck detailed and filled with gas...it looked fantastic! She walked us through all the options of the truck and set up our Bluetooth phones. She even called us a week later to see if we had any questions or issues. Again, easiest car buying experience I've had...thanks! More

They had the selection I wanted. My negotiations started on the Internet and quickly moved to a test drive and sale. They seemed to go right to a true best offer rather than wasting everyone's time by just on the Internet and quickly moved to a test drive and sale. They seemed to go right to a true best offer rather than wasting everyone's time by just pushing me to come in to the dealership. It was an easy, enjoyable transaction. More

We recently bought a new truck at Broadway Toyota. I was going to buy a Chevy and was willing to go out of state if needed for a good deal, but after talking to Erika decided on Toyota. Erika was knowledgea going to buy a Chevy and was willing to go out of state if needed for a good deal, but after talking to Erika decided on Toyota. Erika was knowledgeable, professional and very prompt in her dealings with us. She made everything very easy, sending us all the needed information via internet. All we had to do was test drive, pay and sign paperwork and we were out the door with the new truck. Thanks! More

We were looking for a new car and were interested in a Hybrid. We were introduced to Rod Shogren through a friend. He was/is excellent. Low key, very informative, clear and straight forward answers. After Hybrid. We were introduced to Rod Shogren through a friend. He was/is excellent. Low key, very informative, clear and straight forward answers. After the test drives we decided on the Camry Hybrid. Some of the steps of the purchase were handled by different people and we felt all were courteous and helpful.We have had follow up calls to be sure all is well, and it is. More

This buying experience at Broadway Toyota was the best that my wife and I have ever experienced. The price through Internet Sales was more than $700 less than any of the other quotes that we received from that my wife and I have ever experienced. The price through Internet Sales was more than $700 less than any of the other quotes that we received from the other dealers in Portland or Wilsonville. The sales manager and the assistance sales manager provided us with outstanding service; in fact, they treated us like family. You can trust Broadway Toyota. If they said something, they made sure it happened. The assistance service manager was extremely helpful as well as Chuck in parts. It is obvious that Broadway Totota cares about their customers, and they treated us special. I would not hesitate to go back to Broadway Toyota in the future. In fact, my son purchased a new car on the next day, and he also received exceptional customer service. I hope the word gets out about Broadway Toyota because I'll know you also receive outstanding customer service as we continue to receive through their parts and service departments. More

Customer service when buying the car was excellent. Whitney was very helpful. The quality of the work therafter was not good. We were supposed to pick up the car the next day. We got dropped off at Whitney was very helpful. The quality of the work therafter was not good. We were supposed to pick up the car the next day. We got dropped off at the dealership and then were told that the car wasn't there. They were prompt about giving us a shuttle home. Picked up the car the next day, the car is great. Told us they would call us in about a week when the roof rack came in. We were not called when our roof rack came in. Three weeks later, I called, and we were told wrong information about who had the roof rack. Then, we were told that it wasn't included in the financing. Then we got that worked out with Medhi who gave us a rental car so we could have the car in the shop to get the roof rack installed. Meanwhile, we received a notice that our financing paper work was not done correctly. While it was in our favor, and I'm not complaining about that, it leads me to believe that there is a lack of communication and consistency and thoroughness throughout the entire process. More

I had a very good experience at Broadway Toyota. Whitney H., in particular, breaks the mold of the aggressive auto salesperson: she's friendly, helpful, and very much herself. If you're interested in buying H., in particular, breaks the mold of the aggressive auto salesperson: she's friendly, helpful, and very much herself. If you're interested in buying a Toyota, but not interested in the sales song and dance, Whitney at Broadway T. is your ambassador to the land of annoyance-free car buying. More

I had a really great experience working with Betty at Broadway Toyota. She was friendly, personable, kind, considerate, and very helpful and helping me transition from one vehicle to another. All other Broadway Toyota. She was friendly, personable, kind, considerate, and very helpful and helping me transition from one vehicle to another. All other interactions with staff at Broadway Toyota was very pleasant and friendly. Thanks, to Betty, Pete, Sonia, and Chris. Best regards, Keith More