Toyota of Portland

We were looking for a new car and were interested in a Hybrid. We were introduced to Rod Shogren through a friend. He was/is excellent. Low key, very informative, clear and straight forward answers. After Hybrid. We were introduced to Rod Shogren through a friend. He was/is excellent. Low key, very informative, clear and straight forward answers. After the test drives we decided on the Camry Hybrid. Some of the steps of the purchase were handled by different people and we felt all were courteous and helpful.We have had follow up calls to be sure all is well, and it is. More

We recently bought a new truck at Broadway Toyota. I was going to buy a Chevy and was willing to go out of state if needed for a good deal, but after talking to Erika decided on Toyota. Erika was knowledgea going to buy a Chevy and was willing to go out of state if needed for a good deal, but after talking to Erika decided on Toyota. Erika was knowledgeable, professional and very prompt in her dealings with us. She made everything very easy, sending us all the needed information via internet. All we had to do was test drive, pay and sign paperwork and we were out the door with the new truck. Thanks! More

This buying experience at Broadway Toyota was the best that my wife and I have ever experienced. The price through Internet Sales was more than $700 less than any of the other quotes that we received from that my wife and I have ever experienced. The price through Internet Sales was more than $700 less than any of the other quotes that we received from the other dealers in Portland or Wilsonville. The sales manager and the assistance sales manager provided us with outstanding service; in fact, they treated us like family. You can trust Broadway Toyota. If they said something, they made sure it happened. The assistance service manager was extremely helpful as well as Chuck in parts. It is obvious that Broadway Totota cares about their customers, and they treated us special. I would not hesitate to go back to Broadway Toyota in the future. In fact, my son purchased a new car on the next day, and he also received exceptional customer service. I hope the word gets out about Broadway Toyota because I'll know you also receive outstanding customer service as we continue to receive through their parts and service departments. More

Customer service when buying the car was excellent. Whitney was very helpful. The quality of the work therafter was not good. We were supposed to pick up the car the next day. We got dropped off at Whitney was very helpful. The quality of the work therafter was not good. We were supposed to pick up the car the next day. We got dropped off at the dealership and then were told that the car wasn't there. They were prompt about giving us a shuttle home. Picked up the car the next day, the car is great. Told us they would call us in about a week when the roof rack came in. We were not called when our roof rack came in. Three weeks later, I called, and we were told wrong information about who had the roof rack. Then, we were told that it wasn't included in the financing. Then we got that worked out with Medhi who gave us a rental car so we could have the car in the shop to get the roof rack installed. Meanwhile, we received a notice that our financing paper work was not done correctly. While it was in our favor, and I'm not complaining about that, it leads me to believe that there is a lack of communication and consistency and thoroughness throughout the entire process. More

I had a very good experience at Broadway Toyota. Whitney H., in particular, breaks the mold of the aggressive auto salesperson: she's friendly, helpful, and very much herself. If you're interested in buying H., in particular, breaks the mold of the aggressive auto salesperson: she's friendly, helpful, and very much herself. If you're interested in buying a Toyota, but not interested in the sales song and dance, Whitney at Broadway T. is your ambassador to the land of annoyance-free car buying. More

I had a really great experience working with Betty at Broadway Toyota. She was friendly, personable, kind, considerate, and very helpful and helping me transition from one vehicle to another. All other Broadway Toyota. She was friendly, personable, kind, considerate, and very helpful and helping me transition from one vehicle to another. All other interactions with staff at Broadway Toyota was very pleasant and friendly. Thanks, to Betty, Pete, Sonia, and Chris. Best regards, Keith More

I really have nothing bad to say about my experience working with Whitney or with Broadway Toyota. Whitney was extremely personable, friendly, and kind. She didn't give us the typical salesperson act an working with Whitney or with Broadway Toyota. Whitney was extremely personable, friendly, and kind. She didn't give us the typical salesperson act and spoke to us like we were her good friends. She was always smiling and honest. When she didn't know an answer to a question she quickly contacted whom she needed to in order to get that answer. She stayed 5 plus hours late in order to help us with no complaints (even at 11 o'clock at night when she drove to my house to get our car that was being traded she still had a smile on her face). Near the end of our deal, Ken stepped in to help Whitney out with the final proceedings. He also treated us like a friend and related to our interests. He listened to the things we needed in order to agree to a deal and gave us what he could. Since buying the new four runner I have been into the dealership two or three times and both Ken and Whitney have come to me making sure everything is working well, making sure I knew how to use everything, making sure I got my floor mats, etc. I definitely would go back to them again in the future and would recommend anyone to work with these two! More

Our experience in buying new autombiles over the past 50 years has placed Boardway Toyota/Scion at the top of our list. We worked with Sayed Hassanein who was knowledgeable, professional, thorough and gave years has placed Boardway Toyota/Scion at the top of our list. We worked with Sayed Hassanein who was knowledgeable, professional, thorough and gave undivided attention throughout the transaction. The buying experience from beginning to end was not pressured. We especially appreciated not being passed from person to person as we've experienced in other dealerships. Ken and Connie added to our overall pleasant experience. We love our Prius! More

Our salesman (Rod) was low pressure and easy to deal with. He also did some extras that went above and beyond. The paperwork went into lunchtime, so they offered to buy us lunch (from their great little with. He also did some extras that went above and beyond. The paperwork went into lunchtime, so they offered to buy us lunch (from their great little deli located in the showroom). My wife loves her new car. And when she's happy, I'm happy!!! More

I had a wonderful experience at Broadway Toyota in Portland. Our Sales Representative Ian Killough, was so helpful finding us what we were looking for. I was very comfortable speaking with Ian Killou Portland. Our Sales Representative Ian Killough, was so helpful finding us what we were looking for. I was very comfortable speaking with Ian Killough. That is why I gave the rating of 5 for both Customer service and friendless. I have nothing but good things to say about Broadway Toyota. More