Toyota of Portland

My husband and I aren't known to be fans of the car buying experience. I've even investigated using a car broker to avoid the process, so I thought it was worth sharing that our experience at Broadway buying experience. I've even investigated using a car broker to avoid the process, so I thought it was worth sharing that our experience at Broadway Toyota changed all that for us. It was pleasant, simple and relatively fast. This is our first Toyota purchase. We had been looking at a variety of makes and models, so we didn't want through with our mind made up. We were initially greet by a nice, young guy named Zeph Mattey, who had a very direct, but calm style, which we liked. His full focus was on informing us about the Stanza and Highlander, the two models we came to see. And he knew his stuff. He needed to hand us over to Bruce Reed, who transitioned where Zeph left off. Given our work/family schedules, we needed to leave before making decisions or finalizing a purchase, but we felt comfortable working with Bruce, and our interest in buying a Toyota grew. He knew we were undecided about which make and model, but without pressure or wheeling and dealing, he let us make the decision. What's always felt like an unnecessarily long process with too many questions and negotiating and stess, was surprisingly very positive. I would definitely buy another car at this dealer. More

Ron the sales person was excellent! He was patient, answered all of our questions, acted quickly for us to take delivery of our new car and spent time showing us different features of the car. Pete was answered all of our questions, acted quickly for us to take delivery of our new car and spent time showing us different features of the car. Pete was the manager and was extremely helpful and made our transactions very smooth. Dean was the credit manager and was also very pleasant, helpful and the transaction went very smoothly. The car is beautiful and we feel like we were treated with respect and everyone was very helpful. We also felt like we had a very good price for our new Camry. More

My wife and I live in So-Cal and bought a truck for our daughter and son in law who live in the portland area for a surprise Xmas gift over the phone with Rod Shogren. I shopped So-Cal then all over portla daughter and son in law who live in the portland area for a surprise Xmas gift over the phone with Rod Shogren. I shopped So-Cal then all over portland and Rod made it happen. We got the best deal and Rod went above and beyond in every way. I flew down and he helped us pull off "the" most amazing surprise. When my daughter saw the truck wrapped in ribbons and bows the tears started flowing! Everyone we dealt with at broadway Toyota was friendly and professional. I highly recommend Rod and the staff at broadway Toyota. More

Rod was awesome. My dad suprised me with a new tacoma and Rod went ubove and beyond. I was totally suprised, and he was all in on it! Everybody at Broadway was personable and friendly. They made the whole ca Rod went ubove and beyond. I was totally suprised, and he was all in on it! Everybody at Broadway was personable and friendly. They made the whole car buing process so easy. Thank you for making this special! More

All members of the team at Broadway Toyota were very personable, but also respectfully professional. I have been to several dealerships that try pushing same day sales, but I never felt that pressure he personable, but also respectfully professional. I have been to several dealerships that try pushing same day sales, but I never felt that pressure here. Pros and cons were considered for all vehicles and features I was interested in. The negotiation process was not intimidating and I didn't feel pressured into anything I was uncomfortable with. I feel like I was given a pretty good deal at the end of the day. More

Heather was pleasant and easy to work with. She helped with all aspects of my transaction. Heather also was attentive toward the little details, and made the entire process go smoothly. She also offered with all aspects of my transaction. Heather also was attentive toward the little details, and made the entire process go smoothly. She also offered to pick me up at my home to take delivery of my new Highlander. Heather also followed up in the days afterward to make sure I was satisfied and if I had any concerns or questions. More

My wife and I had not planned on buying a car on our visit to Broadway Toyota, but Amilie had located a 2008 Prius for us to test drive. It had been a lease vehicle, so it was in very good shape. Amil visit to Broadway Toyota, but Amilie had located a 2008 Prius for us to test drive. It had been a lease vehicle, so it was in very good shape. Amilie, our salesperson, was very helpful and friendly. The dealership was responsive to our concern about pricing, and were willing to negotiate in good faith. So far, we have been pleased with our experience at Broadway Toyota, and hope that we will have a long and mutually beneficial relationship. More

Friendly and helpful salesman. Explained everything to us so that we could make the right decision suitable to our situation. Our family are happy to get the new car. Overall experience was excellent and it so that we could make the right decision suitable to our situation. Our family are happy to get the new car. Overall experience was excellent and it could be better if there were more finance people to handle the paperworks. More

The sales agent (Jason Shepperd) was great to work with. The quality of an agent is the quality of service after the sale is made. He continued supporting me and providing a great quality of service. He was The quality of an agent is the quality of service after the sale is made. He continued supporting me and providing a great quality of service. He was laid back, easy to talk to, and wasn't a high pressure sales agent. Also, the management was helpful in the negotiation process and was very flexible. More

We had shopped for cars all day. Had some awful sales people and many different dealerships. Finally, we called Broadway Toyota and had the most amazing experience with Bruce Reed. He was knowledgable, f people and many different dealerships. Finally, we called Broadway Toyota and had the most amazing experience with Bruce Reed. He was knowledgable, friendly, honest and immediately made us feel comfortable. We were in and out of the dealership (which was clean, neat and organized) in less than two hours with a brand new car. I've never had a better experience. We would recommend the dealership and especially Bruce to anyone. In fact, he is the reason we'd recommend Broadway Toyota. I can't describe how impressed we were with his professionalism and ettiquette. We will show our appreciation for Bruce/Broadway Toyota by returning there when we need another vehicle. Thanks for a great experience Bruce! More