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Toyota of Portland

Portland, OR

3.2
818 Reviews

55 NE Broadway St

Portland, OR

97232

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818 Reviews of Toyota of Portland

May 29, 2011

On May 20, I bought a 2011 Prius III from Broadway Toyota. The sales rep who helped me was Max Hanley. Max was friendly, efficient and knowledgeable. He found a Prius III for me in the year, model More

by bridgeton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hanley, Max Hanley
May 31, 2011 -

Toyota of Portland responded

Thank you very much for your wonderful review. At Broadway Toyota-Scion, we believe in creating a comfortable and enjoyable atmosphere for our customers. We want to do everything in our power to make sure they are completely satisfied. This is very important to us. Achieving 100 percent customer satisfaction is our No. 1 goal. Through our actions, we want to let our customers know they are valued. We would like to thank you for your compliments in regards to our staff. Max will be very happy to hear about your visit. Once again, thank you for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 25, 2011

Wade Norris came in on his day off to help me with finding the right vehicle and the right price. I purchased a new Toyota Tacoma pickup and am very happy with my choice at this point. Wade was as h More

by Normabarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Norris
May 26, 2011 -

Toyota of Portland responded

Norma, On behalf of Broadway Toyota-Scion, I would like to thank you for this positive review. At Broadway Toyota-Scion, we take great pride in our work. Our goal is to go above and beyond for our customers. We believe in making sure our customers have an amazing experience at our dealership. We are very pleased to hear you enjoyed your visit to our store. Wade Norris will be very happy to hear about your experience. Once again, thank you for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 22, 2011

We had a great experience at the Broadway Toyota Scion dealership. We worked with Matthew, who was a newer employee, but was very honest and open with us about the dealership. If there was something he More

by johnrourke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Beldon, Kurt
May 23, 2011 -

Toyota of Portland responded

John, Thank you for your positive review. We love to hear about our customers' experiences when visiting our dealership. Our desire is to stand out from other dealerships. We are able to achieve this by being extremely helpful, honest, professional and informative. Achieving 100 percent customer satisfaction is very important to us. We are very happy to learn that you enjoyed your experience at our dealership. Also, thank you for your compliment regarding our staff. Matthew will be very happy to hear about your visit. Once again, thank you for you review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 21, 2011

This dealership is amazing, i was having a very bad experience with another dealership in the metro area and was searching for other options. Broadway Toyotas staff helped me get into the car i wanted More

by thedeathofcarrauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod, Dea, Sweeney, Dea Williams, Rod Shogren
May 23, 2011 -

Toyota of Portland responded

On behalf of Broadway Toyota-Scion, I would like to thank you for this wonderful review. We greatly appreciate your taking the time to visit our dealership and share your experience. Our goal is to achieve 100 percent customer satisfaction. We believe in going above and beyond and making sure our customers have an incredible experience at our dealership. Our staff takes pride in its work and believes in making sure customers know they are valued. We believe in being friendly, informative and honest. We are very pleased to learn that you enjoyed your experience at our dealership. Once again, thank you for your wonderful review and welcome to the Broadway Toyota-Scion family! Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 10, 2011

I had the pleasure of meeting matthew about one month ago I had the pleasure of meeting matthew about one month ago at your dealership. Right away he made me feel at home. I am one of those people who ju More

by ryancdebaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Beldon
May 11, 2011 -

Toyota of Portland responded

Ryan, Thank you so much for this wonderful review. We truly appreciate your kind words in regards to our staff. Matthew will be extremely excited to hear about your experience. At Broadway Toyota-Scion, we take great pride in our work and value our customers immensely. We want to be extremely helpful and do whatever it take to make sure our customers are taken of and 100 percent satisfied. We strive to make sure our customers have an incredible experience at our dealership. We are very pleased to learn that you have enjoyed your experience with us. Once again, thank you for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 08, 2011

We worked with Max and are very grateful that he was our sales agent. We had some frustrating experiences with other sales agents who were obviously not looking for our best interest. Max on the other hand More

by heymarley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAX, Max Hanley
May 09, 2011 -

Toyota of Portland responded

On behalf of Broadway Toyota, I would like to thank you for this positive review. Your taking the time to share your experience is greatly appreciated. At Broadway Toyota, we strive to stand out from other dealerships. We do this by providing excellent customer service and paying close attention to detail. We want to let our customers know they are valued. Also, thank you for your compliment regarding our staff. Max will be very happy to hear about your experience. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

May 05, 2011

NEW CAR BUYING to me is worse than a root canal from my mother-in-law without pain killers. But time had come to replace our 18 year old Toyota pickup truck. We went on line and asked for quotes for a 2 More

by dondient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Larson
May 05, 2011 -

Toyota of Portland responded

Thank you for your wonderful review. At Broadway Toyota-Scion, we strive to stand out from other dealerships. We do this by focusing on honesty, excellence and 100 percent customer satisfaction. We want to establish great relationships with our customers. We strive to let them know they are valuable to us. We appreciate your visiting our store and sharing your experience. Learning that you enjoyed your visit to our dealership pleases us immensely. We would also like to thank you for the compliment regarding our staff. The staff at Broadway Toyota-Scion takes great pride in its work and is willing to go the extra mile to make sure the customer is completely satisfied. Nikki Larson will be very happy to hear about your review. Once again, thank you for your review. We would also like to congratulate you on your new Toyota Tacoma! We hope to hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

April 30, 2011

I had chatted on line the night before in regards to an interest rate available to me through Broadway Toyota's web site. Amilie (saleperson) popped up and immedialtely answered all my questions. This app More

by pearces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amilie
May 02, 2011 -

Toyota of Portland responded

On behalf of Broadway Toyota-Scion, we would like to thank you for this wonderful review. We would also like to congratulate you on your new Toyota Corolla! We appreciate your visiting our dealership and sharing your experience. We would like to also thank you for your compliment toward our staff. Amilie will be very pleased to hear about your review. Our goal is to provide 100 percent customer satisfaction. We believe in creating a relaxed and enjoyable atmosphere. We want to be informative, helpful, professional and friendly. We want to let our customers know, through our actions, that they are valued. We are pleased that you enjoyed your experience at our dealership. We hope to help you again in the future. Again, thank you so much for your review. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

April 24, 2011

Sayed did a great job of making my used car purchase efficient, friendly, and hassle-free. No games or gimicks. I brought in my research and what I believed to be a fair price for a great used car... a More

by pictax
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Hassanein
Apr 25, 2011 -

Toyota of Portland responded

Thank you for your wonderful review. We appreciate your taking the time to visit our store and share your experience. We also appreciate your compliment toward our staff. Sayed will be very happy to hear about your visit. At Broadway Toyota-Scion we strive to exceed expectations and stand out from other dealerships. We want to be honest, informative and helpful. Our customers are valuable to us. And through our actions, we want to let them know we truly appreciate their business. We want go above and beyond to make sure our customer receive 100 percent customer satisfaction. We are pleased to learn about your positive experience at our dealership. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

April 24, 2011

Ian was wonderful. He was friendly and accessible and patient. I prefer sales that aren't hardcore, but instead are thoughtful and respectful, allowing me to understand the features of what I'm looking a More

by SGage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Cour, Ian Cour
Apr 25, 2011 -

Toyota of Portland responded

Thank you for your wonderful review. We here at Broadway Toyota-Scion believe in creating a comfortable atmosphere for our customers. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied.Our staff takes great pride in its work and loves to make sure customers are 100 percent satisfied. We don't want to meet expectations. We want to exceed them. We are very pleased to hear you enjoyed your visit to our store. Ian will be very happy to hear about your experience. Once again, thank you so much for your wonderful review. We are looking forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/Broadway-Toyota-Scion https://www.twitter.com/BroadwayToyota Regards, Traci Stuart- Customer Relations tstuart@broadwaytoyota.com

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