Toyota of Portland

Great experience to buy a RAV 4 from Chuck in sales I had a great experience at Broadway Toyota. I bought a RAV 4 Limited in about one hour. Salesman Chuck was really professional ,helpful and friendly I had a great experience at Broadway Toyota. I bought a RAV 4 Limited in about one hour. Salesman Chuck was really professional ,helpful and friendly - great sales and customer service. More

In and out; quick and easy. My appointment was scheduled for 9:50. I arrived a few minutes early. They took my car right away, and I was on my way home in less than an hour. T My appointment was scheduled for 9:50. I arrived a few minutes early. They took my car right away, and I was on my way home in less than an hour. The service rep was polite and efficient. I liked that I was able to pay right at the service counter. More

Excellent service very knowledgeable sales staff. We had a great experience, the sales team was knowledgeable and on time with their commitment. They made sure the vehicle was clean and ready to go wh We had a great experience, the sales team was knowledgeable and on time with their commitment. They made sure the vehicle was clean and ready to go when I test arrived to test drive. Once I made the decision to buy a vehicle they made it painless and handled the final paperwork well. I will recommend Toyota of Portland to my friends and family. More

5K miles Maintenence Scheduled easily on website. Came in on time. Finished on time. Explained detail what need to be done for 100,000 miles maintenance. Thank you Scheduled easily on website. Came in on time. Finished on time. Explained detail what need to be done for 100,000 miles maintenance. Thank you More

New car lease My wife and I had a great experience, everyone was very professional and made the process fast and easy. Abe was great to work with and explained the My wife and I had a great experience, everyone was very professional and made the process fast and easy. Abe was great to work with and explained the process from start to finish. Thanks Abe More

Very long experience that seemed to have no end… Bought a 2019 Rav 4 XLE Premium from Nick N. and Jared, who were extremely helpful. Nick and Jared deserve 4.5 stars–his support staff... maybe 1 star Bought a 2019 Rav 4 XLE Premium from Nick N. and Jared, who were extremely helpful. Nick and Jared deserve 4.5 stars–his support staff... maybe 1 star. This process was extremely long because tracking down a vehicle from another dealership. I was told I would be contacted the next morning of the status of getting the car and if I could come in at 4pm or even earlier. I received a call at 4pm asking where I was because the car was ready... but I never received a call in the morning to confirm whether the appointment was set. I took off the morning from work to deal make sure that I could come in ASAP to pick up the car. I finally received the car at 8pm that day because I had previous commitments. I was promised the paperwork would be ready and done because we were returning one car and getting the final version we liked. We get there and sit for 45min ish only to be told that the papers are not ready. 1 more hour passes.... we are told the machines are broken and the final papers cannot be printed, so we get a temp. contract and leave. Upon leaving, maybe 5 min from the dealership. I notice the gas tank is 75% empty... who sells a car with no gas?? So, I have to fill my own gas and was told I would get reimbursed... that has yet to happen... I come back the next evening after work, hoping to sign and leave but wait another 1.5 hours before signing the final papers. Do these people think I have all the time in the world?!? After signing, and deal done. We drive away and realize we were not given the temp. license plate.... so, we make an appointment to come back again... At that point I just cannot deal with coming back that night. Next day, come back from the temp. license plate, license plate covers (which they didn't give initially), and hoping to make the apt. to get door guards on the car which all Toyota's I have purchase have complimentary. I am not able to make the appointment and was told I will receive a call the next day. Next day comes, I do not receive a call by afternoon, so I call and make an appointment for myself the next day. This is now Saturday... 5 days after the initial signing day of the car. I come back and get my door guards installed and get a complimentary loaner for the day... which was dirty inside and out. That was the only loaner and I had to leave, so I took it.. noting to the person that took care of me that it was filthy. In the end, I got my car which I am extremely thankful for having Nick and Jared bend over backwards to help me out... however; does this place think that I have all the free time in the world and love coming back to a dealership 20 miles out of my way from home or work?? Calling the dealership is a mess because I ask for one person and leave a message and will be told I will have my call answered; however, no one does so I directly contact either Nick and Jared, feeling hesitant because these men are busy too, only to have them help me. Does no one else in the dealership communicate or follow through as a team? I would only recommend this place to get a car if you feel like you have ALL the time in the world and have nothing else going on for you and you take initiative for every service/action you need. To reiterate, Nick and Jared.. I give you 4.5 stars for the help... anyone else that helped me maybe 1 star. More

Purchase of (2) 2020 Vehicles Great car buying experience. Good price on vehicles, good trade-in deals and they worked hard for us to make it easy and low stress. Would recommend Great car buying experience. Good price on vehicles, good trade-in deals and they worked hard for us to make it easy and low stress. Would recommend this dealership, sales staff and finance department to anyone looking. More

We’d done some research on the Highlander, thinking at first a used vehicle made sense. But a Black Friday ad for a new 2019 caught our eye. Late afternoon visit and test drive convinced us. Our rep handl first a used vehicle made sense. But a Black Friday ad for a new 2019 caught our eye. Late afternoon visit and test drive convinced us. Our rep handled the process with efficiency and we drove a new Highlander home that evening - just before closing. A great deal! More

Purchase of a new 2019 Toyota Tacoma Amazing no pressure experience! They gave me a great price on my trade-in and worked with me to get the right truck at the right price that I could a Amazing no pressure experience! They gave me a great price on my trade-in and worked with me to get the right truck at the right price that I could afford. Big thanks to Cort & Cody for making my first time buying a new truck experience a great one! Thank you! More

2019 RAV 4 Hybrid I had a great experience with this dealership. I had some initial concerns and questions after the purchase and they were addressed very quickly. Sal I had a great experience with this dealership. I had some initial concerns and questions after the purchase and they were addressed very quickly. Sales team (Ken Scott & Jerod) were great. Liz, who completed all the paperwork is very thorough and helpful. She did not rush through the process. I would shop here again. The only disappointment I have is how do I actually get the gas mileage that is on the sticker (41mpg city and 38 hwy)? Most of my driving is in the city and even if I drive like a grandma, the best mileage I get is 37 mpg. If I drive how I normally do, which is good and smooth, I only get 35 mpg in the city. I'm using the hybrid monitoring system which tells you whether your starts, cruise and stops are good. Can anyone help me with improving my mpg which is why I bought this car.? Thank you!! Pam More