
Toyota of Portland
Portland, OR
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818 Reviews of Toyota of Portland
Go to dealership My family and I have driven Toyotas for years. I just bought my 3rd one. Ask for Nick Niemeyer! We currently have a Prius, a Camry and a Corolla. My family and I have driven Toyotas for years. I just bought my 3rd one. Ask for Nick Niemeyer! We currently have a Prius, a Camry and a Corolla. More
Extremely poor service. Disappointed. The most horrible customer service. I was called to tell I had a recall on my Prius. I set up service for recall and an oil change and they did not The most horrible customer service. I was called to tell I had a recall on my Prius. I set up service for recall and an oil change and they did not complete recall during the time they positioned and then also decided to charge me for a tire rotation. My husband called to complain and after 5 calls still has not received a call back from a manager there. I called to reschedule the recall today and was then told there is no recall on my car. The communication, lack of follow up and overall poor customer service is unacceptable. More
Minh Nguyen was terrific Minh understood our needs, answered all our questions and got us the price we had budgeted for this purchase. Even after the sale, we had a couple mi Minh understood our needs, answered all our questions and got us the price we had budgeted for this purchase. Even after the sale, we had a couple minor issues, that he helped us solve with the same attention to our needs. He worked very hard.. More
Used F150 We got a great deal on a used Ford 150. George one or the internet sales guys was good to us. Would by another vehicle from them. We got a great deal on a used Ford 150. George one or the internet sales guys was good to us. Would by another vehicle from them. More
Happy Hour $19.99 Oil Change Service!! Gotta Love it!! Service Advisors look closely at your vehicle history to make sure everything is on the right track. Excellent dealership. Portland Toyota Rocks. Than Service Advisors look closely at your vehicle history to make sure everything is on the right track. Excellent dealership. Portland Toyota Rocks. Thanks Karina Lazaro. Happy 23 More
Excellent staff. No high pressure selling tactics. We loved our easy and no pressure experience. Tony knew the details of the Rav 4 and answered all our questions. Jeremy welcomed us and listened to wh We loved our easy and no pressure experience. Tony knew the details of the Rav 4 and answered all our questions. Jeremy welcomed us and listened to what we had to say and found the car we wanted. The other staff, sorry don't remember your names, were friendly and made our purchase experience non stressful. We will buy from they again. More
Knowledgable, friendly, and patient buying experience. We bought a 2019 RAV4 - XLE Premium trim with the Technology package. Amy offered us a price we couldn't refuse. Later on Renze showed us every detail We bought a 2019 RAV4 - XLE Premium trim with the Technology package. Amy offered us a price we couldn't refuse. Later on Renze showed us every detail in the car. He made sure I had a chance to test every button and feature, while checking in to make sure he answered all of my questions. During my test drive he was pushing the different drive modes to demonstrate the different driving experiences, and he was explaining safety features as notifications came on. Overall, Renze was patient, thorough, knowledgable, friendly, and most importantly he didn't give me any BS. We are very happy with our new car and with our experience at Toyota of Portland. More
Time means nothing! They called me to set up my final warranty appointment on my Prius. Set up a 10am appointment. Got there early and was informed that this was not my f They called me to set up my final warranty appointment on my Prius. Set up a 10am appointment. Got there early and was informed that this was not my final oil change but just them doing a final check. 3 1/2 hours later, appointment times mean nothing here by the way. I am informed I owe $42. Why? Because I had too many miles for it to be my final warranty appointment. Then why did you call me? They did a tire rotation and fluid check only. I can do that myself! More
Disorganized, disrespectful of customer timr 11:10 appt, , 10 cars in line...made contact w/ a service person at 11:30—promised 90 min service (simple: oil, totes, lube etc). Uhh we’re running 11:10 appt, , 10 cars in line...made contact w/ a service person at 11:30—promised 90 min service (simple: oil, totes, lube etc). Uhh we’re running late I had an appt and they’re advertising just drop in (other Toyota and Subaru dealers seem to be able to handle this). Got my car back at 2:15. Complained via email to the “service mgr” sic named Scott Michael... not ONE response. I’m looking for alternative Toyota service...NO customer service here More
Top-NotchDon't Know Expedient, professional, courteous, and reliable. A pleasure to deal with. Square-dealing too. And they've kept my vehicle running for the past 15 yea Expedient, professional, courteous, and reliable. A pleasure to deal with. Square-dealing too. And they've kept my vehicle running for the past 15 years. Highly recommended! More