Toyota of New Bern

We felt very comfortable going to Toyota of New Bern to We felt very comfortable going to Toyota of New Bern to purchase a new vehicle. In fact we have now purchased two new vehicles from this dealer. Gray We felt very comfortable going to Toyota of New Bern to purchase a new vehicle. In fact we have now purchased two new vehicles from this dealer. Gray was exceptional with helping us find the right truck. He was very knowledgeable and laid back. We never felt pressured at all and the negotiation was painless. I highly recommend Toyota of New Bern. More

I had a great experience at Toyota of New Bern recently. We arrived at the dealership and I was asked if I needed help very shortly after arriving. Although Gray was with another customer, another sales ass We arrived at the dealership and I was asked if I needed help very shortly after arriving. Although Gray was with another customer, another sales associate was assigned and showed my wife and I the cars that we were interested in. He was knowledgable about the Subaru brand and answered all of our questions. Doug and everyone we interacted with were very efficient and professional. I was directed to your dealership through the USAA car buying service as a perferred dealer. I tend to want to avoid dealerships due to the potential for high pressure tactics but at Toyota of New Bern the experience was not high pressured which I appreciated - thanks guys :-) Although I really had my eye on the "historic" silver Subaru (I found out later that my wife's brother in law went surfing with his neighbor in that very car) I think the 2013 Outback was a more worry-free choice for long trips. Thanks again for your help on my latest car purchase - I would recommend your dealership without reservation (and most likely will!) John Hildebrandt More

This dealership is amazing. They were willing to work with me on what I could afford as a monthly payment and we took it from there. They exceeded my expectation in every way. I headed out to get a Hon with me on what I could afford as a monthly payment and we took it from there. They exceeded my expectation in every way. I headed out to get a Honda and they have made me fall in love with Toyota! They were friendly and made sure I left happy with every decision I made. More

I went to the dealership with almost unattainable expectations. Paul worked very hard and diligently to get the deal done. I was pleasantly surprised that they were able to meet almost every reques expectations. Paul worked very hard and diligently to get the deal done. I was pleasantly surprised that they were able to meet almost every request I was asking. Paul Stokes was very knowledgeable about the Prius and answered any questions I had on the spot. He was energetic and a pleasure to work with. I would definitely request to do my business with him again in the future. Overall, the visit lasted just over an hour and I walked out with a new car. By far the best experience I have ever had buying a new car. More

Worked with Bruce through email about the vehicle my husband and I were interested in. Responses were prompt and all information was provided when asked. Met at requested time and dealership folks staye husband and I were interested in. Responses were prompt and all information was provided when asked. Met at requested time and dealership folks stayed after normal closing hours to finish our transaction. Thanks to them for their flexibility. More

Tyler was very enthusiastic and he provided excellent service and information, even though it was late on a Saturday evening! He was able to provide information on the brand that we were not familiar wi service and information, even though it was late on a Saturday evening! He was able to provide information on the brand that we were not familiar with, the history of the vehicle and extra information that made us extremely comfortable with our purchase. We have purchased from this dealer in the past and were very satisfied with that experience as well. More

My name is Benjamin F. Grady, I recently purchased a Subaru Cross Trek. Paul Stokes is my salesperson, he was very knowledgeable and informed about the product. He was very courteous and professional, Subaru Cross Trek. Paul Stokes is my salesperson, he was very knowledgeable and informed about the product. He was very courteous and professional, especially to my family when they arrived. I feel he went above and beyond in making my experience at purchasing a new car. He introduced me to some of the key people I will need as I continue to use the dealership, for example an oil change. He gave me a tour of the facility, in which that was very helpful. I have already recommended to two of my friends to ask for him by name. I'm sure all of the sales staff are of the same high caliber as he is! More

I am a long time Toyota owner and a returning satisfied customer to Toyota of New Bern. I drive from Jacksonville because I have had negative experiences with Stevenson car dealerships and that seems to b customer to Toyota of New Bern. I drive from Jacksonville because I have had negative experiences with Stevenson car dealerships and that seems to be all we have in Jacksonville. Two years ago I traded in my Avalon that I drove for 12 years and purchased a RAV4 from Toyota of New Bern. I was very pleased with the maintenance service and the atmosphere there of "Team Toyota".....so, when the tires gave out it was easy to return there to solve that problem....I had not intended to buy a whole new car but, they worked hard to make me an offer I couldn't refuse:-))......I am thrilled with my new purchase and look forward to visiting when it is time for regular maintenance.......EVERYONE there makes you feel welcome and like 'family'....GO TOYOTA RAV4 !!! More

This is my third Highlanders’ purchase–all from Toyota of New Bern. I have always been very pleased with the purchase and service I have received on my automobiles. I was especially pleased with this last New Bern. I have always been very pleased with the purchase and service I have received on my automobiles. I was especially pleased with this last purchase. Paul Stokes, the salesman, went the extra mile to make my trade-in a most pleasant experience. Up to the date of trading my 2012 Highlander, I had not considered replacing it. I saw the 125% trade in value online the morning that I was bringing my 2012 in for routine service. I spoke to Paul about it. Through his efforts the rest is history–I left with a 2013 Highlander. Long story short, I am 100% satisfied with the purchased of my 2013 Highlander! More

I am unhappy with my decision. The salesperson was nice but I felt very rushed to make a decision and was talked out of options that were on my list of needs. I also spent more than I wanted. I know that i but I felt very rushed to make a decision and was talked out of options that were on my list of needs. I also spent more than I wanted. I know that is most dealers but this is my first experience with Toyota and I was hoping to be a return customer. More