Toyota of Morristown

Excellent service and always professional! Doug Muller was terrific - great customer service during two recent visits for regular service and fixing a flat tire. A+ was terrific - great customer service during two recent visits for regular service and fixing a flat tire. A+ More

Very professional job by Braylin. Handled all my issues and questions in a very expeditious manner. A positive experience overall. Been a customer at Morristown Toyota for more than 10 years. and questions in a very expeditious manner. A positive experience overall. Been a customer at Morristown Toyota for more than 10 years. More

Service department staff is rude and obnoxious. Annoyed because I was only having an oil change. Tried to blame my 2 hour wait from my appointment time on COVID. Avoid at all costs this dealership!! because I was only having an oil change. Tried to blame my 2 hour wait from my appointment time on COVID. Avoid at all costs this dealership!! More

Went my maintanace routine service and spoke to Keith .I told him Ioncerned brakes abattery.When they finished he explained what was done everything checked out and my problem was fixed. Thank you Keith fo told him Ioncerned brakes abattery.When they finished he explained what was done everything checked out and my problem was fixed. Thank you Keith for your professionalism and knowledge highly recommend this dealership I've been coming here purchased my truck in 2014 and always am satisfied with the work t they do. More

Had a bad experience from a sales associate at Toyota of Morristown. Len Pizza, or Lenny (as he likes to call himself) is the man you need to avoid at all costs. His inappropriate comments and condescending Morristown. Len Pizza, or Lenny (as he likes to call himself) is the man you need to avoid at all costs. His inappropriate comments and condescending smirks made the whole experience a total fiasco. Anthony, a sales manager, did not amend the situation. We will not be returning to Toyota, this Toyota or any other as a matter of fact. As I understand not everyone one has the same experience, I suggest you avoid Len pizza if you want higher chances of having a good experience. More

Last year I bought a certified pre-owned 2018 Sienna. Within a year I needed to replace the tires. They let me drive off the lot with faulty tires. Now months later they're trying to get me to replace Within a year I needed to replace the tires. They let me drive off the lot with faulty tires. Now months later they're trying to get me to replace 2 more tires. They are crooks. How do they justify selling a car that doesn't have new tires? More

Brought my Prius in this morning for factory recall and couldn't have been more pleased with the service. Keith met me outside of the main office, wearing a mask and took care of all of the paper work. C couldn't have been more pleased with the service. Keith met me outside of the main office, wearing a mask and took care of all of the paper work. Car was ready in an hour or so. Great service. Thank you Keith! More

So happy with my experience, thanks Adam and Caroline. Guys if you need an honest dealer and a great deal just check them out. I did a trip from Philly, I got the best deal ever on a RAV-4 Hybrid, they ju Guys if you need an honest dealer and a great deal just check them out. I did a trip from Philly, I got the best deal ever on a RAV-4 Hybrid, they just charge the DOC fee, nothing else, No BS! No hidden fees ! Every thing is transparent ! Thanks again Toyota Of Morristown! More

Ricky Loaknauth and Braylin –Far Above and Beyond! In 2013, I took my 2003 Sequoia to Morristown Toyota for a recall for frame undercoating due to rust. The trailer hitch is now rusted. I called Toyo In 2013, I took my 2003 Sequoia to Morristown Toyota for a recall for frame undercoating due to rust. The trailer hitch is now rusted. I called Toyota and they said that the undercoating was a one-shot deal—no warranty. They referred me back to the dealership. Service manager Ricky Loaknauth called me, discussed the rust issue on Sequoia frames, and offered to me to bring the truck in so that they could inspect the frame free of charge. I took the truck in, they put it up on the lift. Not only was Braylin, the technician, thorough and knowledgeable, he brought me into the shop and showed me exactly the areas of concern on the frame and explained why. At no time did either Ricky or Bryalin try to sell me anything or pressure me to have any work done there. The experience was far better than I ever could have imagined! The rating system does not go high enough to rate that service that I received. Thank you Ricky. Thank you Braylin for the outstanding service! More

We had a deal to lease a RAV-4 and were working hard to meet the dealer’s payment requirements of a certified check while all banks are closed. Five calls over 4 days to the finance department with no call meet the dealer’s payment requirements of a certified check while all banks are closed. Five calls over 4 days to the finance department with no callback. When we called our salesperson to help he hung up on us. And by the way, he ditched us to a younger associate during our appointment with him. The manager of the dealership was also like xxxx on a bull. No help. We went to East Coast Toyota & got the same car, same terms, only a personal check & we will have the car tomorrow morning. More