Toyota of Morristown
Morristown, NJ
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258 Reviews of Toyota of Morristown
Debra Sansone - Excellent Assistance! We were looking for a new Toyota and went to Morristown. Debra Sansone was gracious, personable and knowledgable, helping us try the latest models inc We were looking for a new Toyota and went to Morristown. Debra Sansone was gracious, personable and knowledgable, helping us try the latest models including a Camry, Corolla and Highlander. It was a dificult decision to make and she was helpful in this process. She provided a high quality service -- we got a 2013 Highlander, which has been a good car -- and we would definitely recommend her assistance! Sincerely, GVD, Mountain Lakes, NJ More
Raymond O'Brien I've been a Toyota Morristown customer for several years and haven't had any customer service problems until very recently, when Raymond O'Brien was a I've been a Toyota Morristown customer for several years and haven't had any customer service problems until very recently, when Raymond O'Brien was assigned to my account. Raymond O'Brien exhibited the worst form of customer service. He refused to address my needs after I had been there all day and insulted me. He should be penalized, if not fired for disrespecting and harassing a loyal customer. More
Excellent Service I arrived at the dealership with little intentions on purchasing a car. Dan showed me around and was very knowledgeable and helpful. In the end he lis I arrived at the dealership with little intentions on purchasing a car. Dan showed me around and was very knowledgeable and helpful. In the end he listened and helped me find the perfect car that I bought the same day. If you go to this dealership ask for Dan! More
the way it should be Juan Martinez has been a tremendous help in every aspect of our Toyota experience.It started 2 yrs ago when my wife and i stopped in very late one w Juan Martinez has been a tremendous help in every aspect of our Toyota experience.It started 2 yrs ago when my wife and i stopped in very late one week night to look into leasing a car and Juan's patience was remarkable. I was actually embarrassed, because it was so late we offered to come back the next night but he genuinely made us feel welcome. We leased the car that night. Our lease is up now and we are buying our camry hybrid (we love it).The service and professionalism of the entire Morristown crew is truly " the way it should be". Kudos to Juan for welcoming us to Toyota nation, we will definitely be back, and we never hesitate to recommend you folks to all our friends. sincerely,Rich Graham More
Don't waste your time Made an appointment at 9am for a routine oil change and tire rotation something that takes 30 min I was told an hour which is an same but agreed to wa Made an appointment at 9am for a routine oil change and tire rotation something that takes 30 min I was told an hour which is an same but agreed to wait. 2 hours later and my car was still not done. Do not waste your time. They are rude service people, complete disregard for your entire day. Will never come back. And would recommend ANY other place over this over crowded room full of liars More
Great experience We are very pleased with our sales experience. Dan Chernov really worked with us to get us the best deal on our new Camry xle in the color combo we re We are very pleased with our sales experience. Dan Chernov really worked with us to get us the best deal on our new Camry xle in the color combo we really wanted. We are looking forward to a long and great relationship with Touota of Morristown More
Five star Review for Robert Morath Service advisor Robert Morath demonstrated excellent communication skills and knowledge of his products. He listened carefully to our questions and pr Service advisor Robert Morath demonstrated excellent communication skills and knowledge of his products. He listened carefully to our questions and provided appropriate answers. He made the experience pleasant and informative which led to our decision to purchase a new Avalon from Toyota of Morristown. We especially appreciated his instruction on the interior electronic features in the vehicle when we picked it up. Robert is an asset to Toyota of Morristown. We rate him five stars. Tony and Gail DiSalvo More
Rhad and Marc worked with us to provide my Dream Car! Marc and Rhad worked with us and diligently pursed locating the Car and Color of my New Celestial Silver Metalic, Toyota Camry LXE V6. It took a Marc and Rhad worked with us and diligently pursed locating the Car and Color of my New Celestial Silver Metalic, Toyota Camry LXE V6. It took a while but they came up with the car of my Dreams and at the right price. I am very happy with my new Toyota and will return to buy another car in the future. More
5 Star Rating for Customer Service Ray O'Brien in the Service Dept. is tremendous! He's professional, thorough, caring and cares about the customer 110%!I Highly Recommend this Dealersh Ray O'Brien in the Service Dept. is tremendous! He's professional, thorough, caring and cares about the customer 110%!I Highly Recommend this Dealership! More
Expert, professional salesman! I recently purchased a 2013 RAV4 at Toyota of Morristown. I was very pleased with the service I received from Marlon Roberts. He was friendly and spen I recently purchased a 2013 RAV4 at Toyota of Morristown. I was very pleased with the service I received from Marlon Roberts. He was friendly and spent time going over every detail of the sale. Marlon looked and acted like a professional in every way. He made me comfortable with what can sometimes be a trying experience. Other dealership salesman could learn from Marlon. The person with me during the purchase also remarked about him. "What a difference a good salesman makes!" I am very pleased with the car. Marlon Roberts was indeed, a reason I made the purchase at Toyota of Morristown. Patti Porash More