Toyota of Morristown

On wheels same day I told Ken up front that I may be "shopping the world" before selecting a car. Nevertheless, he took time with me to show me the $figures and the car I told Ken up front that I may be "shopping the world" before selecting a car. Nevertheless, he took time with me to show me the $figures and the car. After our through & pleasant discussion there was no need to continue looking. Drove off with the car that afternoon. More

Ken is the best! Ken helped us tremendously with the purchase of our first minivan for our growing family. This was the 4th dealership we went to in search of a miniva Ken helped us tremendously with the purchase of our first minivan for our growing family. This was the 4th dealership we went to in search of a minivan and was BY FAR the best experience we had. More

Terrific Experierence I am so pleased with the experience we had at Toyota of Morristown. Liz Brauer and her team were a pleasure to work with. Len Pizza was our agent an I am so pleased with the experience we had at Toyota of Morristown. Liz Brauer and her team were a pleasure to work with. Len Pizza was our agent and he was very knowledgeable in all aspects of the car buying process. I was shopping with and for my elderly Mother and Len gave us great detail in the safety features, which were very important to us and helped guide us to the right car. He was so tremendously patient and pleasant to work with. I highly recommend asking for Len! More

Buying experience at Toyota of Morristown Once again Ivan & Alvin came through for me with a fantastic deal on my new 2019 Camry SE.... I was able to upgrade & get all the extras I didn’t thin Once again Ivan & Alvin came through for me with a fantastic deal on my new 2019 Camry SE.... I was able to upgrade & get all the extras I didn’t think I would be able to afford with my new lease. This is the reason I have been returning to Toyota of Morristown for the past 15 years. Staff is courteous & hassle free. Thanks again guys, hoping to return again. More

Bad manager Dear Debra Thank you for your email and the time you spent with me. I have to tell you i was very disappointed with your manger. To refer to a cus Dear Debra Thank you for your email and the time you spent with me. I have to tell you i was very disappointed with your manger. To refer to a customer with a little automotive knowledge as a “ car freak “ and a Japanese car as having “slanted head lights” and making me feel un American because I wanted to purchase a Japanese car at a Japanese car dealership. This was despicable. He also misinformed me about 2 Camry components. I am tempted to report him to the Toyota headquarters. I can order a Toyota for cash anywhere in the country but you were my first choice because you were the closest to my house. Under these circumstances I can’t purchase a car from your dealership. More

Knowledgeable and fair staff On 3/7/19 I went into the Toyota of Morristown dealership to take a look at the new 2019 Toyota lineup as I had 4 months left on my current lease and On 3/7/19 I went into the Toyota of Morristown dealership to take a look at the new 2019 Toyota lineup as I had 4 months left on my current lease and was looking into getting a new Rav 4, CH-R, or Camry. Sales associate, Ken Baker, greeted me an offered to answer any questions with regards to these cars and my upcoming lease options. He was very knowledgeable about the cars and took me on a few test drives so I can fully experience the cars. Ken and the rest of the staff were fair and accommodating to me, assuring my complete satisfaction with my new lease deal. I was very happy with the whole experience and would definitely recommend Ken and the staff at Toyota of Morristown. My new 2019 Camry was the right decision for me. Thanks Ken. More

Jose C, " On His Day Off " I would like to share a great experience with my salesman Jose C. Besides being very good the day of sale at the dealership. Jose C on his own time & I would like to share a great experience with my salesman Jose C. Besides being very good the day of sale at the dealership. Jose C on his own time & on his day off delivered to my home the floor mats that were ordered for my vehicle. He offered without hesitation since he was aware of the distance I lived from Morristown & my schedule trying to pick up the floor mats. I greatly appreciated it. Thanks Again, Jose More

Len Pizza rocks! My husband and I just leased our new cars with the incredible assistance of Mr. Len Pizza. We have worked with Len before and his personal attention My husband and I just leased our new cars with the incredible assistance of Mr. Len Pizza. We have worked with Len before and his personal attention and knowledge keeps us coming back. The dealership strives for excellence, and through their ‘personalized service’, they clearly reach their goals. I highly recommend anyone interested in buying/leasing their next vehicle to stop in, ask for Len or any of their talented sales people for assistance. You will be more than pleased. Thank you Len for all your continued outstanding assistance. More

Service Manager Disgraceful Service manager called my toddler a lunatic after she fell and her head hit their glass waiting room table and had a egg of a bump on her head. No rea Service manager called my toddler a lunatic after she fell and her head hit their glass waiting room table and had a egg of a bump on her head. No real sympathy for her or empathy for my concern of having a safe areas for kids to play while families wait hours for their car. I’m still monitoring her for up to two weeks per her doctor to ensure she is ok since it was her head. Toytally turned me off to not only Morristown but Toyota in General. We have two now and I am looking into getting rid of them. They are also a rip off when it comes to price. Double the price of other places. More

Unfulfilled promises and discouraging to provide review Visited the dealer on Dec. 31st, 2018 - No deal. SAD! Received a phone call with voice message from Alvin (sales mgr.) on Jan. 2nd, 2019 Continued n Visited the dealer on Dec. 31st, 2018 - No deal. SAD! Received a phone call with voice message from Alvin (sales mgr.) on Jan. 2nd, 2019 Continued negotiation with Alvin on Jan. 3rd, 2019 around 4:19 PM - No deal. Approximately 1 hour later, Alvin left a voice message at my home number with new final cost of the deal which about $200 apart. Returned Alvin's call and spoke with another sales mgr. Promised TWO times to call me for final deal and NEVER called. (1) Jan. 3rd, 2019 - one of the sales mgr. (Anthony) promised to call me at 8:45 PM and I waited for up to 9:10 PM ; (2) Jan. 4th, 2019 - the same sales mgr. promised to call me again either office or home by end of day and never called. Conclusion: UNTRUSTWORTHY! On Jan. 4th, 2019 - Because of the first incident of unfulfilled promise to call me; I informed him that I will submit Google Review for my experiences. Furthermore, somewhere in the lengthy negotiation for closing the business deal, I mentioned to speak with the General Sales Mgr. for making the business deal final; however, I never got the opportunity to speak with him. The sales mgr. offered me to speak directly with the owner of business for her decision to this business deal and if I informed her that I will write in Google Review, the owner will call lawyer. Then, I told him that I will only say/write TRUTHs and real FACTs nothing more and I'm not afraid of her calling lawyer. More