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Toyota of Manhattan

New York, NY

4.7
955 Reviews

679 11th Ave

New York, NY

10019

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955 Reviews of Toyota of Manhattan

April 22, 2021

My car was at that dealer for 1 week and 4 days and nothing was fixed on my car i lost 2 weeks of work for nothing they have a few mechanics and allot of cars to fix that they can not handle and keep t More

by jesu srodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Piriyatamwong
Apr 28, 2021 -

Toyota of Manhattan responded

Jesus, we apologize for the inconveniences you have received trying to get your car serviced. We strive for perfection and pride ourselves on our transparency and can promise we work with nothing but professional and honest people. We would love an opportunity to alleviate this situation and get to the bottom of your recent visit. Please reach out to Mike Grau in our service department at 866-590-5666 at your earliest convenience. Thank you and we look forward to your call.

April 19, 2021

I find this dealership Very friendly and they here about V customer. I would definitely purchase a vehicle from them again. My husband and I are satisfied More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yan Carlos Jesurum, Vladimir Disla, JESUS DE LOS SANTOS, JOHNNY SEGURA DE LOS, Raymond Simo, MIGUEL TAPIA, Bilal Alghazali, Michael Burbridge, Nelson Nunez-Custodi, Lili BASSA
Apr 19, 2021 -

Toyota of Manhattan responded

Thanks so much Kat! We are so happy you and your husband would recommend us, we appreciate the feedback!

April 14, 2021

Staff was attentive, knowledgable and helpful. The process of buying was completed quickly and efficiently. Sales rep John was friendly and professional. An overall positive experience More

by Ccaputo504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Sullivan, JOHNNY SEGURA DE LOS
Apr 15, 2021 -

Toyota of Manhattan responded

Thank you for such an awesome review! We are so happy to hear you had such a great experience and that the process of buying went smoothly for you.

April 05, 2021

BEWARE ! They tried to take me to the cleaners for a "broken window control arm and window motor replacement" They quoted me over 1k for the "necessary work." I refused and they charged me almost $200 More

by flo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Grau, Nick Piriyatamwong
Apr 08, 2021 -

Toyota of Manhattan responded

Hi, we're sorry to see you didn't have a great experience with us. We'd like to know where we could have improved. Please call our General Sales Manager Kevin Primus at your earliest convenience, 866-386-5003, to see what we can do to alleviate this situation. Thank you and we look forward to your call!

March 30, 2021

Tatianna is great. She’s very smart, knowledgeable and friendly as she helped us set up the Toyota app and system on our display monitor. More

by wjg3
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Mar 31, 2021 -

Toyota of Manhattan responded

Thank you for your kind words, we appreciate your feedback!

December 20, 2020

I have a wheelchair accessible sienna 2020 when first got it was missing parts told salesman Mike Regalato he blocked me from his cell bad More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Piriyatamwong
Dec 21, 2020 -

Toyota of Manhattan responded

Jose, we strive for perfection here at Toyota of Manhattan and would appreciate the opportunity to learn more about your recent visit to see what we can do to alleviate the situation. At your earliest convenience, please contact Kevin Primus, the general Sales Manager, at 866-590-5666. Thank you and we look forward to your call!

November 19, 2020

Bilal (Billy) was such a pleasure to work with through what could have been an overwhelming experience. He listened to what I needed, was well informed and provided direction so I had confidence in my de More

by robinmaf22
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal Alghazali
Nov 23, 2020 -

Toyota of Manhattan responded

Thank you for the amazing review and recommendation of our team here at Toyota of Manhattan! We're happy to have provided a professional and friendly experience from start to finish and we look forward to seeing you in the future. Until then, enjoy your new vehicle and take care!

October 26, 2020

Tatiana Bracht Payed Close Attention To What Our Family Needed In A New Car, Helpful. Tatiana Was Prepared With All The Specifics Of Toyota's Product Line. We Were Matched Up Excellently To A Rav4 Limited, More

by F&ZMora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Tatiana Bracht
Oct 27, 2020 -

Toyota of Manhattan responded

Thank you for the great review! Our team had a pleasure working with you and finding you the perfect vehicle for your needs and we're happy to hear you had a wonderful experience with us here at Toyota of Manhattan!

October 09, 2020

Buying a car at this dealership was an incredibly pleasant experience. I hadn't owned a car since 2004, so I was nervous about this new experience. Tatiana Bracht and Kevin Primus and their team made More

by supercontinuum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Primus, Vladimir Disla, Tatiana Bracht
Oct 09, 2020 -

Toyota of Manhattan responded

Thank you for the fantastic review! We're happy to hear you chose Toyota of Manhattan for your car buying experience after a hiatus, and even happier to hear our team provided a knowledgeable and friendly service. Thank you for the kind words, and we look forward to seeing you again!

September 12, 2020

Great place to buy a car. Everyone was friendly and the dealership was nice and clean. The salesperson was full of information and helped me get familiar with all the new features. More

by npichardo78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Sep 14, 2020 -

Toyota of Manhattan responded

We strive for professional, knowledgeable experiences and we're happy to hear your recent visit was nothing short! Thank you for the kind review and we look forward to seeing you at Toyota of Manhattan again soon!

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