
Toyota of Manhattan
New York, NY
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961 Reviews of Toyota of Manhattan
A really bad customer service even when you want to buy a new car! Took a week to hear back from them even when paid a deposit! I visited this dealership on Monday and paid a deposit for a new Rav4-hybrid new car! Took a week to hear back from them even when paid a deposit! I visited this dealership on Monday and paid a deposit for a new Rav4-hybrid. I was supposed to be informed about the car in 1-2 days, but here is what happened (they waisted my time and money and missed the chance to sell 2, or even maybe 3, new cars in less than a month): 1- Visited the dealership, chose two options (from which I wanted to get the one available the soonest), and paid deposit. 2- I was supposed to be informed in 1-2 days about which car and when I would have. 3- I didn't hear back till Thursday when I contacted them and the sales person told me that she would follow up and would let me know asap. 4- I didn't hear back again and called them 4-5 times Friday morning and still couldn't talk to the sales person. 5- After showing my frustration and telling them that I would go somewhere else, I could talk to the sales woman. 6- She told that those car are not available and/or will be available much later! She also told me that it might be faster if I choose another color (I was already fine with gray, white, and blue). I told her that I'm open to other colors as well and she told me that she would contact me shortly, after checking the inventory. 7- After two hours that she didn't call and I contacted her again, she said that there are no cars available! More
The sales person Abraham Makany was very professional, very helpful, and made the experience of buying a car a simple and happy experience. He was very supportive with my auto insurance problems and actua very helpful, and made the experience of buying a car a simple and happy experience. He was very supportive with my auto insurance problems and actually found me the solution. More
My husband and I just bought a new car from Toyota of Manhattan, and it was an amazing experience! Our sales rep, Abraham Makany, was incredibly knowledgeable and professional. He patiently walked us thr Manhattan, and it was an amazing experience! Our sales rep, Abraham Makany, was incredibly knowledgeable and professional. He patiently walked us through all the options to help us find the perfect fit. The staff were friendly and welcoming, and the showroom was stunning with plenty of choices. If you're car shopping, I highly recommend Toyota of Manhattan and Abraham Makany! We are super excited to drive our new Toyota Tacoma upstate to our new home. Exciting times :) More
I am very happy with my car, I bought a Rab4 Prime and I am very pleased with my purchase thanks to Abraham Makany in sales department and accounting department, also need to give a high five in maintenanc am very pleased with my purchase thanks to Abraham Makany in sales department and accounting department, also need to give a high five in maintenance department to Richie, he is very helpful and knowledgeable with everyone and knows how to do his job, he managed in getting people out of there fast, first time i went for maintenance didn't have same luck until I finally met with Richie, thanks Richie, keep it up. More
I just bought a car with the help of Abraham Makany. I was a long and stressful process. Not only Abraham was very patient and professional, but he also demonstrates a great knowledge of what would be t I was a long and stressful process. Not only Abraham was very patient and professional, but he also demonstrates a great knowledge of what would be the best for my situation. He always responded promptly to my questions by phone and email. I strongly recommend Abraham. With him, you will be in good hands. More
Good customer service. Good customer support. Good representative. Nice people, good resection. Respectful workers. Great personal Good customer support. Good representative. Nice people, good resection. Respectful workers. Great personal More