Toyota of Manhattan
New York, NY
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955 Reviews of Toyota of Manhattan
i was very lucky to find myself working with Tatiana. At no point did i feel pressure or pushed into making a decision. I came in on thursday and left with my car same day they even got me my original re At no point did i feel pressure or pushed into making a decision. I came in on thursday and left with my car same day they even got me my original registration sticker More
I am very happy with the purchase experience here at toyota of manhattan. My sales person Tatiana was very knowledgeable transparent and she even stayed until 9pm to help us shop insurance. toyota of manhattan. My sales person Tatiana was very knowledgeable transparent and she even stayed until 9pm to help us shop insurance. More
Abraham Makany was amazing! great, excellent in his work and service. I would recommend his assistance to anyone!!! I had a great experience in Toyota today!! great, excellent in his work and service. I would recommend his assistance to anyone!!! I had a great experience in Toyota today!! More
Abraham Makany was amazing throughout purchase process. He’s a very nice guy that is super responsive, communicative, and makes the buying process straightforward. The whole dealership was great. They did He’s a very nice guy that is super responsive, communicative, and makes the buying process straightforward. The whole dealership was great. They did not have or haggle with any markups or add ons like other dealerships will do. They were upfront and honest about everything and were not trying to “get one over you”. I highly recommend Toyota of Manhattan. More
I mailed for an entire month to come buy a car. I get all the usual auto reply email responses, some signed from a woman and some from the manager no less. I respond multiple times to both asking I get all the usual auto reply email responses, some signed from a woman and some from the manager no less. I respond multiple times to both asking to come see the car. I even submitted my car using the KBB trade evaluation tool. in order to trade my Rover. I was serious. Still am. However, they are not. I get NO REPLY FROM THE SALES MANAGER even though I sent multiple replies, NO emails, no calls, crickets. I also asked the woman multiple times when I can see the car and was told they will call when it is actually there, but now it's not listed, and she didn't call either. Bad enough it took her 2 days for every reply. But they made me feel like I was not important enough to even follow up with. I guess they get paid by salary here, not commission because they suck. Look to buy a low-end brand and you get low end service. Poor training, crappy staff. I still get calls from Bentley, Range Rover, Porsche and Ferrari. Great staff training. I just want a Toyota for my commuter. I thought Manhattan would know how to treat a customer; boy was I wrong. If you can't sell a car, go work here at Toyota. The problem is not the brand, it's the staff. Steer clear of here. Same annoying emails in your inbox every day but ZERO follow up and you wasted your time. More
I hadn’t purchased a new car in 20 years and appreciated the care I was given in making a decision. Abe was extremely thoughtful and professional. I went to other local dealerships to comparison shop and Ma the care I was given in making a decision. Abe was extremely thoughtful and professional. I went to other local dealerships to comparison shop and Manhattan Toyota outranked them all in customer service and deals More
Abraham Makany was a great salesman and was not too pushy. Has a consultation approach to help you make an informed decision. Very knowledgeable. Kevin, the manager, is, as always, wonderful. We are re pushy. Has a consultation approach to help you make an informed decision. Very knowledgeable. Kevin, the manager, is, as always, wonderful. We are repeat customers. More
Amazing customer service , I want to thank George Rezk for making my leasing experience go smooth and helped me with everything along the way , thank you George me and my wife love our new Toyota Rav4 for making my leasing experience go smooth and helped me with everything along the way , thank you George me and my wife love our new Toyota Rav4 More