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Toyota of Manhattan

New York, NY

4.7
959 Reviews

679 11th Ave

New York, NY

10019

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959 Reviews of Toyota of Manhattan

July 07, 2024

This dealership is amazing good service only the financing guy don't have patience to explain nothing to the customer after that everything ok More

by Canger etienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Jul 08, 2024 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Michael Burbridge Toyota of Manhattan

June 29, 2024

I called on the phone for a car and asked if it was a certified pre owned vehicle. I was told it was. When asking once we arrived after a 90 minute ride in to the dealership, we were told it was not. Th More

by JMonti
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sherma, Nelson Nunez-Custodi
Jul 01, 2024 -

Toyota of Manhattan responded

Good morning, I am sorry to read about your frustrations. The issues which you are describing in your feedback run counter to the values of our dealership, and this is deeply concerning. I will be speaking with Nelson and Sherma in order to gather further details regarding this incident, and we will be making any appropriate corrections. If you would like to speak about this further. please feel free to contact me at (212) 399-9600. Greg Rojek General Manager Toyota of Manhattan

June 21, 2024

Had a great experience with salesman Mike B. Professional and personable, knows all about the cars and trims, would highly recommend More

by Wei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Jun 21, 2024 -

Toyota of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Michael Burbridge Toyota of Manhattan

June 19, 2024

The dealership is awful! Service advisors dont answer the phones or the countless messages I have left. Managers dont have emails! There is no accountability from these peopl More

by SEBASTIAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Lopez, Vladimir Disla
Jun 20, 2024 -

Toyota of Manhattan responded

Good morning Sebastian, I am sorry to read about your frustrations. The issues which you are describing in your feedback run counter to the values of our dealership, and this is deeply concerning. I will be speaking with my staff in order to gather further details regarding this incident, and we will be making any appropriate corrections. If you would like to speak about this further. please feel free to contact me at (212) 399-9600. Jennifer Barbieri Service Director Toyota of Manhattan

April 29, 2024

i was very lucky to find myself working with Tatiana. At no point did i feel pressure or pushed into making a decision. I came in on thursday and left with my car same day they even got me my original re More

by cjimene6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht
Apr 29, 2024 -

Toyota of Manhattan responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

April 29, 2024

a total fraud Abraham sold a bus that loaded in his mind in 30 minutes and takes 3 hours to load More

by ayarilismichelpaulino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Makany
Apr 30, 2024 -

Toyota of Manhattan responded

Good afternoon, I am sorry to read about your frustrations. The issues which you are describing in your feedback run counter to the values of our dealership, and this deeply concerns me. I will be speaking with Abraham in order to gather further details regarding this incident, and we will be making any appropriate changes. If you would like to speak about anything else, please feel free to contact me at (212) 399-9600. Greg Rojek General Manager Toyota of Manhattan

April 24, 2024

I am very happy with the purchase experience here at toyota of manhattan. My sales person Tatiana was very knowledgeable transparent and she even stayed until 9pm to help us shop insurance. More

by debbielow25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Bracht, Tatiana Bracht
Apr 25, 2024 -

Toyota of Manhattan responded

Good afternoon Debbie, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Tatiana Bracht Toyota of Manhattan

April 01, 2024

Abraham Makany was amazing! great, excellent in his work and service. I would recommend his assistance to anyone!!! I had a great experience in Toyota today!! More

by Yenifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherman, Bianca, Rom, Vladimir Disla, Abraham Makany
Apr 01, 2024 -

Toyota of Manhattan responded

Good afternoon Yenifer, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which we all provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

March 29, 2024

Abraham Makany was amazing throughout purchase process. He’s a very nice guy that is super responsive, communicative, and makes the buying process straightforward. The whole dealership was great. They did More

by Arijan_arr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Makany
Apr 01, 2024 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Abraham Makany Toyota of Manhattan

March 20, 2024

Mike B was great! I came from out of state and he made everything easy! Thanks Mike More

by ebaysellervr4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burbridge
Mar 21, 2024 -

Toyota of Manhattan responded

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 399-9600. Michael Burbridge Toyota of Manhattan

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