Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Manhattan
New York, NY
960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
960 Reviews of Toyota of Manhattan
March 19, 2024
I mailed for an entire month to come buy a car. I get all the usual auto reply email responses, some signed from a woman and some from the manager no less. I respond multiple times to both asking I get all the usual auto reply email responses, some signed from a woman and some from the manager no less. I respond multiple times to both asking to come see the car. I even submitted my car using the KBB trade evaluation tool. in order to trade my Rover. I was serious. Still am. However, they are not. I get NO REPLY FROM THE SALES MANAGER even though I sent multiple replies, NO emails, no calls, crickets. I also asked the woman multiple times when I can see the car and was told they will call when it is actually there, but now it's not listed, and she didn't call either. Bad enough it took her 2 days for every reply. But they made me feel like I was not important enough to even follow up with. I guess they get paid by salary here, not commission because they suck. Look to buy a low-end brand and you get low end service. Poor training, crappy staff. I still get calls from Bentley, Range Rover, Porsche and Ferrari. Great staff training. I just want a Toyota for my commuter. I thought Manhattan would know how to treat a customer; boy was I wrong. If you can't sell a car, go work here at Toyota. The problem is not the brand, it's the staff. Steer clear of here. Same annoying emails in your inbox every day but ZERO follow up and you wasted your time. More
by jga
Employees Worked With
Darlenes Candelario, Vladimir Disla
March 01, 2024
I hadn’t purchased a new car in 20 years and appreciated the care I was given in making a decision. Abe was extremely thoughtful and professional. I went to other local dealerships to comparison shop and Ma the care I was given in making a decision. Abe was extremely thoughtful and professional. I went to other local dealerships to comparison shop and Manhattan Toyota outranked them all in customer service and deals More
by Ruby the RAV
Employees Worked With
Abraham Makany
February 27, 2024
Abraham Makany was a great salesman and was not too pushy. Has a consultation approach to help you make an informed decision. Very knowledgeable. Kevin, the manager, is, as always, wonderful. We are re pushy. Has a consultation approach to help you make an informed decision. Very knowledgeable. Kevin, the manager, is, as always, wonderful. We are repeat customers. More
by m.g.otto@me.com
Employees Worked With
Kevin Primus, Abraham Makany
February 19, 2024
Amazing customer service , I want to thank George Rezk for making my leasing experience go smooth and helped me with everything along the way , thank you George me and my wife love our new Toyota Rav4 for making my leasing experience go smooth and helped me with everything along the way , thank you George me and my wife love our new Toyota Rav4 More
by Fidanveseli
Employees Worked With
George Rezk
December 28, 2023
Tatiana sold me my second Sienna Platinum and I am super happy with my car I even has a second back up camera and a brand new dash cam the my finance manager was very easy to work with as well happy with my car I even has a second back up camera and a brand new dash cam the my finance manager was very easy to work with as well More
by Freddyvelez1964
Employees Worked With
Kevin Primus, Tatiana Bracht
December 23, 2023
Abe was very helpful identifying a vehicle that fit my parameters and was super flexible working around my schedule. Was a surprisingly pleasant experience! parameters and was super flexible working around my schedule. Was a surprisingly pleasant experience! More
by davidmhudson
Employees Worked With
Abraham Makany
