Toyota of Manhattan

I couldn’t be happier. Honest,attentive, and experienced staff made it all easy and fun. No xxxxxxxx sales scripts, was never told “you’re family “ by the sales person ,Tatiana who got me a great price on staff made it all easy and fun. No xxxxxxxx sales scripts, was never told “you’re family “ by the sales person ,Tatiana who got me a great price on an awesome vehicle. Would totally refer her and TOM to friends. More

Very helpful and knowledgeable staff (Kevin and Mike), good selection of vehicles, good location too good selection of vehicles, good location too More

Leased a new Venza Limited from Tatiana who was extremely helpful in securing my car in spite of all of the supply chain issues. Her follow through was excellent!!! helpful in securing my car in spite of all of the supply chain issues. Her follow through was excellent!!! More

Promised to new floor mats. Kept asking. Been over 2 months. Constantly ignored by Will. months. Constantly ignored by Will. More

Came in to test drive a car which I was really excited about potentially buying. I organized an appointment and took the train all the way up and walked over to 11th avenue. I arrived 5 minutes early. The about potentially buying. I organized an appointment and took the train all the way up and walked over to 11th avenue. I arrived 5 minutes early. They took my license and everything, but then all of a sudden the “sales person” Raymond told me the vehicle was unavailable for test drive due to “time.” They offered no more details, nor did they offer to have me come in at a later date (not that I would have at this point). Their excuse was that it was a “showroom” car and they closed in 30 minutes. Of course this makes no sense, because with the vehicle being on the first floor I could have just taken it out right there and been back in 5-10 minutes! Plus I made an appointment! Well, they just lost a sale on one of their more expensive vehicles. I’ll take my money elsewhere, where the customer matters. More

Usted señor Kevin Prinus dice que nos comuniquemos con usted que va a resolver nuestro problema!!!! Ya hable con usted tres veces y no a hecho absolutamente nada ! estamos a 7-13-21 , ya hace un mes que v usted que va a resolver nuestro problema!!!! Ya hable con usted tres veces y no a hecho absolutamente nada ! estamos a 7-13-21 , ya hace un mes que vengo tratando de que me envien las placas y nada !!! Pero de cobrar la cuota no se olvidan ni un solo dia !! More

Very good purchasing experience with Will Howard.. Found the car we were looking for. All our questions were addressed. Would recommend dealership to all looking to buy a Toyota. the car we were looking for. All our questions were addressed. Would recommend dealership to all looking to buy a Toyota. More

We have compared many different dealerships before we decided to buy the car with Toyota of Manhattan. The sales consultant Will Howard is very helpful and professional, also Will’s manager, the Internet decided to buy the car with Toyota of Manhattan. The sales consultant Will Howard is very helpful and professional, also Will’s manager, the Internet sales representative Darlenes and the finance guy Jose they all are helpful. we have great experience with this dealership and will definitely refer more friends to them, Again, a big LIKE goes to the best salesman Will Howard, keep the good job! More

professionals very good attention my seller very attentive to my questions and necessity I would return to other businesses it was good my experience and my purchase attentive to my questions and necessity I would return to other businesses it was good my experience and my purchase More

The the staff was friendly and helpful. They handled everything smoothly and I was able to leave with my new car registered, insured, and with license plates. everything smoothly and I was able to leave with my new car registered, insured, and with license plates. More