Toyota of Lancaster

Easy entry directions to service area. Maybe have visual information while waiting for a representative to arrive to greet and check vehicle into service center. This will ease the anxiety Maybe have visual information while waiting for a representative to arrive to greet and check vehicle into service center. This will ease the anxiety (am I to wait here, or do I ask how long I’ll be waiting, am I late, etc.) More

Found the vehicle I wanted. Thought a cash deal would be easier. Seemed like everything took longer than it should have. Thought a cash deal would be easier. Seemed like everything took longer than it should have. More

Great hospitality fast working and great job done I’m very satisfied with everything thanx very satisfied with everything thanx More

The work was completed in a timely manner. Eric a treasure do not let him leave! Eric a treasure do not let him leave! More

The service was a great experience. The workers are very attentive and explained the services in a great way The workers are very attentive and explained the services in a great way More

I had the most wonderful experience purchasing my first car from Toyota of Lancaster, and it was all thanks to Joshua, an exceptional salesman who went above and beyond to make sure I found the perfect veh car from Toyota of Lancaster, and it was all thanks to Joshua, an exceptional salesman who went above and beyond to make sure I found the perfect vehicle. As a first-time car buyer, I was naturally nervous, but Joshua's patience and dedication truly impressed me. From the moment I walked into the dealership, Joshua took the time to walk me through all of my options with great care and attention to detail. He was incredibly thorough, explaining every feature and answering all of my questions patiently. He demonstrated an impressive knowledge of the Toyota brand inside and out. What struck me the most was his genuine concern for my satisfaction—not once did I feel pressured or rushed. It was clear that Joshua's priority was ensuring that I found a car that I would truly be happy with. In an industry where it might feel easy to feel like salespeople are solely focused on making a sale, Joshua stood out by putting my needs first. His professionalism and sincerity made the entire process smooth and enjoyable. I left the dealership not only with a fantastic new car but also with a deep appreciation for Joshua's expertise and kindness. Thank you, Joshua, and thank you to Toyota of Lancaster, CA, for providing such outstanding service. I would highly recommend Joshua to anyone looking to purchase a car, as he embodies what exceptional customer service should be. More

This dealership is extremely professional Doug was perfect in his explanation of their service and all the work was timely done. Couldn’t get any better customer service! perfect in his explanation of their service and all the work was timely done. Couldn’t get any better customer service! More

Omar answered every one of my calls and had answers to all my questions. He made my car buying experience enjoyable! all my questions. He made my car buying experience enjoyable! More

Car was delivered on time as promised. Auto service personnel were courteous and informative as always. Auto service personnel were courteous and informative as always. More

I had such a fantastic experience at Toyota Lancaster! everyone there is incredibly friendly. The customer service is always top-notch, and my service advisor was absolutely amazing - 100/10! everyone there is incredibly friendly. The customer service is always top-notch, and my service advisor was absolutely amazing - 100/10! More