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Douglas Velasco
Douglas Velasco at Toyota of Lancaster
Refer Me

Douglas Velasco

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
294 Reviews
4.7

294 Reviews

Write a Review

294 Reviews of Douglas Velasco

June 11, 2024

Dealership Rating
Employee Rating

This toyota of Lancaster is really great. I suggest other people come to this spot. More

by familyortiz7780
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre, Henry Abarca

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June 03, 2024

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Employee Rating

Erick is very good and respected man with great knowledge and attitude he is always helpful More

by JOSECLARRALUIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Eddie Gonzalez, Hernan Garay, Kiara Santos, Erick Bravo, Annie Vodegel

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Jun 03, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

May 30, 2024

Dealership Rating
Employee Rating

Excellent service perfect coustumer service all the time recommend every one to be there thank you More

by jkaushiak7014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Kiara Santos, Melissa Larios, Gus Alatorre

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May 31, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 30, 2024

Dealership Rating
Employee Rating

LOVE THIS TOYOTA TEAM VERY PROFFESIONALLY. WILL REFER TO OTHER CUSTOMERS . KEEP UP THE GOOD WORK More

by ANNIE ROSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, Ricardo Vazquez, U.B. Dominguez, Kiara Santos, Erick Bravo, Annie Vodegel, Jamie Gawellek, Gaddy Monzon

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May 31, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

May 30, 2024

Dealership Rating
Employee Rating

Douglas is the best advisor. I am really happy a grateful with his professionalism and advice. More

by PERURO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 31, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

May 27, 2024

Dealership Rating
Employee Rating

Toyota of Lancaster is my store. Buying cars and service is always excellent everyday all the time More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Annie Vodegel, Gus Alatorre

Helpful
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May 28, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

May 26, 2024

Dealership Rating
Employee Rating

Excellent service regarding my visit service with Douglas Valasco. I received service as I have expected. Thank you! More

by nguyenjennifer81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 28, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

May 26, 2024

Dealership Rating
Employee Rating

Great customer service, fast easy appointment, service was done quickly, service writer was knowledgeable and kept me informed. More

by eqlicciardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre

Helpful
Report | Print
May 28, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

May 23, 2024

Dealership Rating
Employee Rating

Good service pretty fast with appointments good work check all systems also and give suggestions More

by ALICEUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Annie Vodegel, Gus Alatorre

Helpful
Report | Print
May 23, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

May 22, 2024

Dealership Rating
Employee Rating

It's a great dealership. They are kind and friendly. And they try to solve problems More

by RASHIDAHKIZITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

Helpful
Report | Print
May 22, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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