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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,852 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,852 reviews

July 12, 2024

We've been coming here for years and always have a good experience . No surprises and the time frame is what we were told . More

by morriscampos58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 12, 2024

Did a great job in and out within two hours. Thank you for all you do. More

by rhrichman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 11, 2024

DON’T LEAVE A TEST DRIVE DEPOSIT! !! Omar, internet salesman, was knowledgeable and professional. When I wanted to test drive a new Toyota I was asked to leave $1000 deposit to hold More

by juzw8nc
Recommend Dealer
No
Employees Worked With
Joseph Boghos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you didn't have a seamless transaction with our dealership. Your reviews help us improve where we fall short. We will be sure to look over our processes. Meanwhile please reach out if there is anything else we can help you with.

Jul 12, 2024 -

Toyota of Lancaster responded

Hello, I did some research on your issue and you are completely right we dropped the ball on your deposit, but we are committed to doing the right things for our valued guests. We all make mistakes, but it is our intention to do what is right at all times. I assure you. I would love to meet with you personally to discuss what we can do to make you happy. Thank you and I look forward to meeting with you soon. Sonny Asaad GSM

July 11, 2024

Good service,helpful, friendly employees ,don't have too wait too long to get my car back More

by almarosa489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 11, 2024

This dealership created a welcoming environment while also making the entire car buying process very clear to me and answered any questions I had. More

by Evan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 10, 2024

Great and fast service. Both in servicing the vehicle and exceptional customer service with administrator More

by Leslie228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 10, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 10, 2024

The service I received was professional, they addressed my concerns and my car was fixed timely. More

by EVELYNMOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 10, 2024

All representatives that I worked with were positive, pleasant, and helpful. My car was ready in a minimal amount of time! More

by Gwen Strean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My representative’s name was Max, I believe.
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Jul 10, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 09, 2024

Upon my arrival to Toyota Service Department I was greeted by Eddie Jimenez. I explained to him the problem I was experiencing. He immediately knew the issue at hand. He is knowledgeable and professio More

by Geeewhiz.93535
Recommend Dealer
Yes
Employees Worked With
Eddie Jimenez
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July 08, 2024

Customer service the best knowledge of keeping my car going the best I appreciate them most of all. They keep me on the go wonderful family. Thank More

by annsandridge1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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