Toyota of Lancaster

The appointment department was easy for scheduling service request. The Service Department was fast and on time. The waiting area is large area and clean. service request. The Service Department was fast and on time. The waiting area is large area and clean. More

Knowledgeable, friendly and timely service. I bought my car from them and only take it to them for service. They have always treated me and my vehicles well. I bought my car from them and only take it to them for service. They have always treated me and my vehicles well. More

I was able to get an appointment in a reasonable amount of time. Service advisor was very nice and courteous. of time. Service advisor was very nice and courteous. More

They provide very friendly and helpful service. I was kept informed and my car was available when promised. I was kept informed and my car was available when promised. More

We have used Toyota of Lancaster in the past but stopped using them because we noticed our undercarriage cover was busted after we picked it up after service. We ended up going back for tires and when we go using them because we noticed our undercarriage cover was busted after we picked it up after service. We ended up going back for tires and when we got it back one of the hubcaps was not affixed properly . This last time we took it in, they informed us at the end of the day when everyone was gone that our brakes had less than 1 mm life left and it’s dangerous to drive. They also said they found a nail in the passenger seat tire and didn’t bother replacing it even with our warranty that they definitely knew about. Horrible service. Horrible. More

Henry was friendly and helpful. My son was excited on getting a new car. Thank you! My son was excited on getting a new car. Thank you! More

The workers went above and beyond excellent customer service. I felt welcomed and motivated to buy a car. I arrived and left with exactly what I wanted. Thank you!! service. I felt welcomed and motivated to buy a car. I arrived and left with exactly what I wanted. Thank you!! More

Exelente dtumer service great timing great cleanliness it’s a lot better then other Toyota places happy to do business with Toyota it’s a lot better then other Toyota places happy to do business with Toyota More

My experience with Toyota was fair but rushed. I wanted the car that we were inquiring about but if I didn't make a decision right now, I was told that the car probably wouldn't be there the next I wanted the car that we were inquiring about but if I didn't make a decision right now, I was told that the car probably wouldn't be there the next day. we decided to buy and we were given a price. That price went up quite a lot once we were ready to buy with all the extra things needed to maintain the car. We paid cash the same day and we get solicited for apps on the entertainment system. I have set my account with Sirius xm , but I still haven't been given an appointment for my express code/ etgh.. More

Great professionals especially Ricardo Vazquez, awesome person. The process was smooth and I really appreciate the work they did to make this possible. I am enjoying the vehicle and looking forward to con person. The process was smooth and I really appreciate the work they did to make this possible. I am enjoying the vehicle and looking forward to continuing business with this group. More