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Toyota of Lancaster

Lancaster, CA

4.5
5,847 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,848 reviews

August 15, 2024

Mr Douglas has excellent customer service he cares about his customers. and as for Toyota dealership excellent service. They care about their customers they always number one they're always on time as for w More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Douglas Velasco receives the recognition he deserves. Thank you again and have a great day!

August 15, 2024

Horrible service that I received. The wait time and everything else was not what I would have expected. More

by eclanda23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Aug 15, 2024 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best service to our customers, and we apologize for any inconvenience that you may have experienced.

August 15, 2024

Lancaster toyota dealership always takes care of me in a timely manner and is always respectful More

by AARONKDUNN1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 15, 2024

Okay. The work performed was excellent, but I had an appointment and waited at the Dealership and was there over six hours. More

by PATANDGING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget his name.
Aug 16, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience. We're grateful for your feedback and will use it to improve our business.

August 14, 2024

Took a minute to fix my problem with the camera. But finally after 2 trips it was fixed More

by WINE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio orellana
Aug 14, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 14, 2024

They are honest they have great deals and are very friendly and give you a great deal More

by ddorowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I was completely pleased with the service I received from Toyota of Lancaster. I would recommend Toyota of Lancaster to my family and friends because they have always provided excellent service, friendly peo More

by ADRIAN.WASHINGTON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

August 14, 2024

100% online, people do not want to talk to you, they tell you to go to the app. Not sure why they have so many employees. More

by ptrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

August 14, 2024

Great place to get servicing, even though I purchased Rav4 at different location. Thanks so much. More

by fasdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 14, 2024

Great customer service everything and everyone was very professional well explained and definitely recommend friends and family. More

by sanchez.cs1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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