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Toyota of Lancaster

Lancaster, CA

4.5
5,852 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,852 reviews

August 23, 2024

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

by israellopez1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 23, 2024

The worst part of buying a car is having a never ending back and forth. Fortunately, Tony didn’t do that to me and overall made it a pleasant, seamless transaction. The only negative was the finance part More

by NGOMEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Lancaster responded

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

August 23, 2024

I like the service jus take some times too long wait for simple oil change More

by GUILLERMOCASTRO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Lancaster responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We appreciate you bringing this to our attention so we can do better.

August 23, 2024

Unexpected service call from a break down. After being towed Doug was able to provide service and get me on my way More

by Pecos Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Toyota of Lancaster responded

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

August 22, 2024

Service is ok, they forgot to reset the service meter on my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online managem More

by Highlander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had an unsatisfactory experience. We strive to provide exceptional support to our customers, and it's disappointing to hear that we fell short in your case. We will review this issue with our team and take steps to improve. Thank you for providing us with your feedback and suggestions.

August 22, 2024

Great, any other issues we were called and ask if we wanted fix. Communicate well and loved that they took their time and inform us of any other issues I may have had More

by Gabino A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

August 22, 2024

Work was completed as promised with no additional problems noted. Everyone was helpful and friendly. More

by DOGPACK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Murrssio
Aug 22, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 21, 2024

Great service . . always very professional .. there always willing to help in any way the can .. More

by sandoval_heriberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 21, 2024

Good service the last time I was there . Helpful But no courtesy shuttle rather cheap but a car dealership More

by DICLAJAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 22, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We apologize for any inconvenience you may have experienced. Unfortunately, we have not had a shuttle since 2020 but will be sure to pass along your suggestion.

August 21, 2024

The dealer visit was fast hassle free. I was helped as soon as I arrived and the work was completed sooner than expected. It was a great experience overall. More

by Jose Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

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