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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,852 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,852 reviews

August 27, 2024

Toyota is a good place to do business environment is friendly to its customers The staff is very helpful and pleasing overall it was a good experience and I couldn’t be more happy for the good deal and More

by heintzwilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Your recommendation means the world to us and we look forward to serving you, or any friends and family you might refer, in the future.

August 26, 2024

Good job. No complaints on the work performed or service agents. Communication open and honest. More

by nytavial1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Aug 26, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 26, 2024

The service was good although, even with an appointment, it took almost 3 hours just to change the oil. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 27, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. We will be sure to work on shortening the time our customers wait for their vehicles. Have a wonderful day!

August 26, 2024

Service Department is the best always great service and great work on my vehicle thank you. More

by MPJDIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 26, 2024

I liked customer service. I liked how patient Felipe was and did not overwhelm us. Explained everything in detail in order for us to understand and feel confident in our purch More

by Jrromero98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

Aug 26, 2024 -

Jrromero98 responded

No thank you for the experience and great customer service

August 25, 2024

We were greeted very soon after arriving on the lot. We told Marco we only had a few minutes to look at the car i saw in an add but wanted to see it to make sure it was still available. After looking at More

by jonbat57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

August 24, 2024

Good friendly team of sales professionals. No pressure to buy. Great communication before I came in to the dealership. They found the car I was looking for. More

by mrken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Alperin
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Aug 26, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 24, 2024

I requested tire lotion and it was not complete. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. More

by TALONRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We apologize for any inconvenience or frustration you may have experienced. We will make sure to speak with our staff in regards to your concern.

August 23, 2024

Great environment with much knowledgeable employees, kind and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. More

by alalipot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

August 23, 2024

We appreciate what they've done for us. After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another deale More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Aug 23, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience. We’re currently making adjustments to ensure better communication with our customers so this doesn’t happen again. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.

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