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Toyota of Lancaster

Lancaster, CA

4.5
5,922 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,922 reviews

March 29, 2025

The service is very bad, I pay to diagnose electric cable $ 240.00 and they don’t never found any problem. But if paying for the diagnose. Is crazy the customer service. More

by Juan Riega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. You can reach me at (661) 952-2103 so we can look into this matter further.

March 29, 2025

The service is fine. I would never buy another car from you again though the way you sell cars and add-ons without telling the customer first you take a $13,000 used car More

by JOE175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience. This is not how we aim to run our business. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time. You can feel free to reach out to us at (661) 952-2103.

March 26, 2025

She was awesome fast and prompt. Thank you for providing great service. It took about 30 min for oil change and check out the fluids. More

by vmecoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie vodegel
Mar 26, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 26, 2025

Dealership need to price how much before u start service on it and also have a driver to drive you home instead of been up at dealership all day waiting on car to be service More

by UBYpickett661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Lancaster responded

We would like the opportunity to investigate your feedback further. Please could you contact me at (661) 952-2103. We’ll work with you to resolve any issues as quickly as possible.

March 26, 2025

AMAZING SERVICE, HE ANSWERED ALL THE QUESTIONS AND CONCERNS WE HAD. WILL RECOMEND TO EVERYONE More

by nonE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

March 25, 2025

Personally, I don't like salespeople who talk too much and do less for the customer. Rodrigo Rojas, besides talking less, has excellent communication skills and does a lot to get you the best price. I do More

by saulmorals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Toyota of Lancaster responded

Taking the time to leave such a great review about our salesperson has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you.

March 25, 2025

I bought my first car recently and thanks to Rodrigo's help I was able to get a good deal and from him, good customer service, he was very kind to me and my family and I am grateful for that More

by karlastyvil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

March 23, 2025

Do not take your car to Lancaster Toyota do your self a big favor . You will not leave happy . More

by jcadi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Toyota of Lancaster responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. You can reach us at (661) 952-2103.

March 23, 2025

I am forever grateful to have had the opportunity to have Rodrigo help me with getting my dream car! He works hard to help his customers and put their needs first! Thank you Rodrigo for making my dream come More

by Perla Millán
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Toyota of Lancaster responded

Thank you for the fantastic review ! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

March 22, 2025

90% of the employees in the service department are kind and considerate. It is an easy task to get service completed here, even on a Lexus. More

by bestdadever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 24, 2025 -

Toyota of Lancaster responded

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

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