Back

Toyota of Lancaster

Lancaster, CA

4.5
5,739 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,739 reviews

August 30, 2024

Very happy with all services received at Lancaster Toyota. They are very thorough and friendly More

by Darryl Caillier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 30, 2024

Recently had a non-appointment service on head light and underbody plastic panel and yet was promised an hour turnaround time. Job completed 2 and 1/2 hours late, Service advisor Brandon waived parts and la More

by kemperg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 03, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

August 29, 2024

Employees are very helpful and give great customer service. Erick did a good job in assisting us for service on vehicle. More

by Jose.mendoza1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gutierrez
Sep 03, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 29, 2024

Great service. Fast service. My car was ready in about an hour. Which is great. More

by naerobic393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 29, 2024

Great dealership experience. Omar was very polite and very knowledgeable on cars and all the features. I came in not knowing what I would like and what I was looking for in a c More

by Tomas Rivers
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Omar Dirky receives the recognition he deserves. Thank you again and have a great day!

August 29, 2024

Omar was incredibly helpful and went above and beyond to get the vehicle I wanted to this dealership. His kindness knows no bounds. Thank you, Omar More

by susan.sellon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 28, 2024

Max Mike and Sean are the best ever. They have always treated me well and are really amazing people. I feel like I completely trust them in their recommendations. I wish the prices were More

by Jayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Aug 28, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 28, 2024

The wait time was less than expected and the service is very good. Nice job. More

by tdwright19860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

August 28, 2024

I’m going to frontier Toyota. This dealership is terrible. Eric ordered the part and told me there was no eta on my part. I called frontier Toyota and they had it on the self . More

by jcarrillo289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Toyota of Lancaster responded

We're sorry to hear that we were out of stock of the part you were looking for. We strive to keep our inventory up-to-date, but sometimes unforeseen circumstances can lead to temporary shortages. We're sorry to hear that you've had a problem with your car once you left our dealership. We take pride in providing quality service to our customers and apologize for falling short in this area. We apologize for any inconvenience and please let us know if you are still in need of a receipt for the service performed or parts purchased or returned.

August 28, 2024

Technicians work is below expectations Could not Reprogram New TPMS Sensors went to American tires. They reprogrammed new sensors in 10 minutes.(Lexus IS250) Parts and labor excessively priced More

by ROTHMALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services and we apologize for not meeting your expectations. We're grateful for your feedback and will use it to improve our business.

...
49
...