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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,820 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,820 reviews

February 06, 2025

Efficient and friendly. I do not have fifteen words I fell that are necessary to describe my experience. More

by MARTAESC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Toyota of Lancaster responded

Thank you for the 5-star review! We’re here to serve you anytime.

February 06, 2025

Knowledgeable people very good service on time delivery fair prices fast making appointments n very good supervision More

by PEDRODELACRUZ517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

February 05, 2025

Muy buen servicio, profecionales, amables, todo muy bien. Gracias. Voy a recomdar mi familia y amigos. More

by raquel.dls73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Toyota of Lancaster responded

Muchas gracias por tomarse el tiempo de dejarnos una calificación de 5 estrellas. ¡Es muy apreciado!

February 04, 2025

Fernando was very professional and courteous and worked very hard to secure a satisfied customer. If I were to rate the service I received from Fernando I would rate him 10 out of 10...thank you Fernando. More

by leecameron3347
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Toyota of Lancaster responded

Thank you for the kind review! We pride ourselves on providing excellent customer service, and we’re so happy to hear we met your expectations. Congratulations on your new car!

February 04, 2025

Good job . Happy with the job . See you on my next . At list been done in time More

by ireneweisgarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Lancaster responded

Thank you so much for the review! It’s a pleasure to hear you had a good experience with our service department. We hope to see you again soon.

February 04, 2025

I also had my car serviced there and received very good service from the service guy that assisted me he answered a lot of my questions, I had More

by RAQUELLANDAVERDE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the gentleman that assisted me when I serviced my car. He is African American.
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Feb 04, 2025 -

Toyota of Lancaster responded

Thanks for the 5 stars. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

February 04, 2025

Good customer service, friendly employees they are all good:).thank you Lancaster Toyota:), wish the best for you!!!! Thank you. More

by nbllove618619620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Ray and Mr Sunny
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Feb 04, 2025 -

Toyota of Lancaster responded

Thank you for sharing your experience with us. We’re thrilled to hear that you loved the customer service provided by our staff and that it met your expectations. We can’t wait to welcome you back soon!

February 04, 2025

Craig was great! I was leasing, I got the terms I wanted so I was happy. More

by bigenum1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Toyota of Lancaster responded

Thank you for your great review of our service. We’ve passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

February 02, 2025

Good service very professional. They have a cafe area to wait which is cool and fast service More

by santiagomsalcedo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
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Feb 03, 2025 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 02, 2025

Didn’t fix the scratch in my steering wheel and scratched both doors! It wasn’t that way before I took it in to the dealer. More

by RKEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Lancaster responded

I'm sorry to hear you are still dissatisfied with our efforts to fix the scratch on your steering wheel. I know that at the time of delivery, our salesperson did not see a scratch, but we still had you bring in your vehicle to fix your concern and advised that we would inspect the damage on the steering wheel and do whatever we could to fix it. Once again, I'm sorry to hear it has not been fixed to your expectations. You can always reach out to us if you have any other questions or concerns at (661) 952-2103.

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