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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,707 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,707 reviews

January 03, 2025

Nice customer service and so professional. Even if you have struggled to understand ingles they, try to find some one to take care of you. More

by alexandraperdomo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Lancaster responded

Wow, thank you for the 5 stars! We’re so glad you had a fantastic time with us. If there’s anything we can do to make your next visit even better, let us know! We can’t wait to see you again soon.

January 03, 2025

Excellent service, Im just waiting less than an hour so I can service check on my car More

by soteoomagdalena2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Toyota of Lancaster responded

Kiara Santos was so happy to hear your feedback! Your review made their day, and we’re excited to welcome you back soon.

January 03, 2025

Bad customer service The two times I have gone ……. . Always disappointing I think they should work on that !! More

by SONIASALAZAR1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would like the opportunity to talk and investigate your feedback further. Please reach out to me at (661) 952-2103.

January 02, 2025

The people were very pleasant and helpful Also the service didn’t take that long More

by HAYLEIGHBRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Jan 02, 2025 -

Toyota of Lancaster responded

Thank you for your review! We know your time is valuable, and we’re thrilled to hear that we could provide fast service. We look forward to serving you again soon.

January 02, 2025

Great down to earth team with amazing customer service for out of state buyers.Thanks! More

by annabelle casas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia (not sure her last name)
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Jan 02, 2025 -

Toyota of Lancaster responded

Thank you for sharing your experience with us. We’re thrilled to hear that you loved our service and that it met your expectations. We can’t wait to welcome you back soon!

January 02, 2025

My car wasn’t even fixed gave me the same issue again after just 1 week of having it out of maintenance More

by julio cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

January 02, 2025

Joe Garcia is an excellent service adviser and is friendly and accommodating. He does his best to give the best service possible. More

by meijii98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Jan 02, 2025 -

Toyota of Lancaster responded

Joe Garcia is thrilled to hear your kind words! Thank you for the shoutout.

January 02, 2025

Very friendly staff. Took care of the work that was needed and got me on my way. Dealership was clean and well kept. More

by THOmas Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Jan 02, 2025 -

Toyota of Lancaster responded

Thank you for the kind words about our location! We’re so glad you enjoyed the ambiance. We hope to see you next time you’re in the area!

January 02, 2025

Erick was really helpful & welcoming. I like that the service was done in timely manner More

by b2seemadhillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Lancaster responded

Your review made our day. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us and we can’t wait to help you again!

January 01, 2025

Kelly was wonderful in helping me choose my car and facilitating the sale of my car. She was able locate and have my car delivered to me at home. She continues to contact me to make sure that I don’t h More

by PWHEAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Lancaster responded

Thank you for the amazing review! We’ve shared your feedback with Kelly Adcock, and they were so happy to hear it. We’re lucky to have a team that cares as much as they do.

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