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Toyota of Lancaster

Lancaster, CA

4.5
5,714 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,717 reviews

December 02, 2024

Professional and friendly service techs. The maintenance department does good work on cars being serviced. More

by regharris67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

December 02, 2024

Great service, they do it a fastes possible. . make appointment pay and wait o walk out they call you when car is ready More

by lucitagalindo95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 30, 2024

Thank you Marco for helping me choose a car. So helpful and nice. Happy with my purchase. 🙂 More

by andrea.m061990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 30, 2024

The time it took to get my vehicle ready was way to long but the outcome was good More

by MARYPARRISH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had a long wait time and that it was not up to your standards. We understand how frustrating this can be and we apologize for any inconvenience.

November 30, 2024

Michael was very helpful, one of the nicest service reps. My maintenance was covered under the warranty. I will call him when I'm due for my next service. More

by mamatano93550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 29, 2024

Professional job done. Great attitude Hoping to received discount for change of oil. Tired balance or new tires. More

by OGALVAN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed nice guy do
Nov 29, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 29, 2024

Michael was our service rep. He kept me informed and assisted with our vehicle being repaired. The work was approved by our warranty and Michael kept fighting for us. Making sure More

by JVERDIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 29, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 29, 2024

I brought my car here twice for the same issue. My front collision sensor was not working. The first time on October 11th they said that they did a diagnostic and found nothing. The second time on More

by JOE-CHACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gladys Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

November 28, 2024

ELSERVICIO DE EL CANBIO DE ACEITE MALO DEJAN MUCHO ACEITE ENBARRADO PERO LOS QUE ATIENDEN MUY AMABLES More

by egunther719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional para todos nuestros clientes. Lamento escuchar que su experiencia con nosotros no cumplió con sus expectativas.

November 28, 2024

Great the best helpfull they understand my need they resolved my problems friendly I no more to say More

by ANGELESR5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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